The Presentation Associate position is responsible for providing presentation services for our clients. Job Duties (* denotes an “essential function”): Utilize appropriate logs and/or tracking software for all presentation work; Thoroughly assess job request and ensure appropriate completion of job tasks throughout task lifecycle; Perform work in presentation design, including, but not limited to creating pitch books and materials, creating, editing, and error correcting multiple document types to support the client’s brand; intake and workflow coordination functions, as needed; Use established procedures, standards and formats to edit, proof, create, or otherwise complete presentation requests to client satisfaction; Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions; Communicate with team members, lead, supervisor or client on job or deadline concerns; Meet contracted deadlines for service delivery to our clients; Troubleshoot basic software or hardware problems; Help to foster a proactive environment of continuous service enhancement and relationship building with the client; Perform Quality Assurance on own work and/or work of others, as requested; Adhere to Williams Lea Tag policies, in addition to client policies; Use equipment and supplies in a cost efficient manner. Job qualifications: High school diploma or equivalent; Minimum (1) year presentations experience preferably in a legal, banking or large corporate environment; Skilled in the use MS Office software (Excel, PowerPoint, Visio as examples); strong keyboarding and typing skills; Familiar with other software programs for editing and/or creating documents; specifically, Adobe PDF & Creative Suite (Illustrator, Photoshop as examples); Strong attention to detail; able to work on multiple projects simultaneously; Able to apply intermediate requisite knowledge of appropriate grammar, spelling, composition to work requests; Must have good organizational skills; Must be able to meet deadlines and complete all projects in a timely manner; Ability to handle sensitive and/or confidential documents and information; Able to exercise good judgment to make decisions that conform to business needs and policy; Good problem solving skills, with the ability and understanding of when to escalate a problem to a supervisory level; Ability to maintain professional composure when working with immediate deadlines; Ability to work both independently and collaboratively as part of a team; Ability to work in a fast paced environment; Ability to communicate professionally both verbally and in writing; Must be self-motivated with a positive attitude; Proven customer service skills are required in order to create, maintain and enhance customer relationships.
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