Project Manager I

Job Summary:  

The Project Manager will oversee the day-to-day activities and work closely with the operations team, while helping grow and provide technical expertise in this area of the company.  The ideal candidate should be a self-motivated problem solver that’s able to operate in a fast-paced, high volume work environment. 

Job Requirements: 

• Ability to multi-task in fast paced environment.  This includes goal setting, production, reporting, budgeting, efficiently solving issues with DirecTV and DirecTV customers, technician scheduling and morale 
• Show exemplary customer service to DirecTV, DirecTV customers, corporate leadership, subordinate supervisors and technicians, ability to instill technicians with professional, customer service driven attitude. 
• Ensure that company policy is adhered to with respect to, but not limited to, safety, assets, production etc. 
• Oversee business financials and provide reporting to management 
• Provide customer follow-up for:  general inquiries, feedback on ongoing and completed projects as required 
• Update customers with regular status updates and scope of work changes 
• Complete regular follow up with local management and field technicians and provide frequent status updates to senior management 
• Work with customers and senior management to help define a scope of work for larger projects and rollouts 
• Other duties as assigned 

Salary Range:

$75,000 to $100,000

Qualifications: 

Education: 

• Bachelor's degree in general business; or a combination of education and work experience along with required skill set 
• PMP or CAPM preferred       

Position Requirements:      

• Minimum 5 years’ experience in Project Management 
• Excellent written and verbal communication skills and a strong command of the English language is required.         

Technical Skills: 

• Experience in an operations environment in telecommunications, VoIP, satellite, routers, networking equipment and/or cabling. 
• Experience with telecommunication dispatching and project management 
• Experience working with multiple projects at one time 
• Ability to work with project deadlines, project changes, and the ability to overcome unforeseen project challenges 
• Ability to trouble shoot and solve technical, personnel or other project related issues 
• Working knowledge of Microsoft Office applications  

Soft Skills: 

• Ability to motivate, lead, teach and train on proper work and safety procedures 
• Leadership and negotiation, conflict management, analytical and problem-solving capabilities, strong customer orientation 
• Strong business minded consultative approach with focus on profitability and margin 
• Working knowledge of business processes, including tender and sales 
• Strong financial understanding; ability to interpret project financial indicators and use them as part of the decision-making process 
• Work in schedule driven environment, including working efficiently, multi-tasking, meeting stringent deadlines, and achieving project goals 
• Strong organizational, interpersonal, verbal and written skills 
• Public speaking and presentations skills 
• Skills in mentoring and training employees with varying educational backgrounds and aptitudes

Physical Requirements:            

• Lift up to 65 lbs. of equipment and tools 
• May be required to work long and unpredictable hours 
• Travel required up to 50% of the time 
• Must be able to pass pre-employment screening that includes background and drug testing