Job Title: Property Manager – Resort Operations

Location: Dover, OH

Compensation: $90,000 base + benefits

Position Overview

Columbia Woodlands is seeking an experienced Property Manager to oversee full-scale operations of a 400-acre luxury resort and wedding venue, including The Spring House. This role is responsible for maintaining exceptional property standards, delivering high-end guest experiences, and leading day-to-day outdoor and facility operations.

The Property Manager will ensure operational excellence across lodging, event execution, grounds maintenance, and staff performance while preserving the resort’s reputation for premium service and attention to detail.

Key Responsibilities

Property & Grounds Management

Oversee maintenance and presentation of 400-acre property, including trails, ponds, outdoor amenities, and event spaces
Ensure all facilities (Spring House, lodging, tents, common areas) meet luxury hospitality standards
Manage preventative maintenance programs and vendor relationships
Maintain safety, cleanliness, and compliance across all areas

Event & Guest Experience Oversight

Support execution of weddings, corporate events, and private functions (up to 175 guests)
Ensure seamless coordination between operations, catering, and guest services
Uphold high-touch service standards aligned with luxury hospitality expectations
Address guest concerns and resolve issues in real time

Team Leadership & Accountability

Lead, schedule, and manage on-site staff across operations, grounds, and event support
Enforce accountability, performance standards, and service excellence
Train and develop team members to align with brand expectations
Manage a rotating 7-day schedule to ensure full property coverage

Operational Management

Oversee daily operations, including staffing, logistics, and resource allocation
Monitor budgets, expenses, and operational efficiency
Coordinate with ownership on strategic improvements and capital projects
Implement systems and processes to improve workflow and guest satisfaction

Qualifications

8–10+ years of property management, resort operations, or hospitality leadership experience
Proven experience managing large outdoor properties, resorts, or event venues
Strong leadership skills with the ability to hold teams accountable and drive performance
Experience overseeing events, weddings, or high-end guest experiences preferred
Highly organized, detail-oriented, and operationally driven
Trustworthy, dependable, and capable of working autonomously
Willingness to work a rotating 7-day schedule based on business needs

Key Competencies

Operational leadership
Staff management and accountability
Guest experience excellence
Problem-solving and decision-making
Time management and prioritization
Communication and coordination

Why Join Columbia Woodlands

Unique opportunity to manage a premier luxury resort and wedding destination
High-impact leadership role with autonomy and visibility
Competitive compensation and benefits
Work in a scenic, high-end environment focused on memorable guest experiences

IND3

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