Quality Control Specialist - Multi Family

Position Overview

IES Residential is seeking a Multi Family - Quality Control Specialist to join our team. The Quality Control Specialist is responsible for supporting quality assurance and quality control operations to ensure projects, installations, and company processes meet established standards, customer expectations, and regulatory requirements. This role works closely with field personnel, project teams, customers, and leadership to maintain quality standards, identify deficiencies, and support continuous improvement initiatives.

Primary Responsibilities

• Conduct inspections, audits, and evaluations to ensure compliance with company standards, project specifications, and safety requirements.
• Monitor project activities and operational processes to verify quality expectations are consistently achieved.
• Identify quality deficiencies, document findings, and communicate corrective action requirements to appropriate personnel.
• Maintain quality control records, reports, inspection documentation, and tracking systems.
• Collaborate with project management, operations, field personnel, and leadership to resolve quality-related concerns.
• Verify completion of corrective actions and follow-up inspections as required.
• Assist in implementing quality control procedures, standards, and best practices across operations.
• Support continuous improvement initiatives to enhance workmanship quality, operational efficiency, and customer satisfaction.
• Ensure compliance with company policies, customer requirements, and applicable regulatory standards.
• Participate in project meetings and provide quality-related updates and recommendations.
• Communicate professionally with customers, subcontractors, vendors, and internal teams regarding quality expectations and concerns.
• Maintain professionalism and provide excellent customer service at all times.
• Perform additional duties as assigned.

Required Skills and Abilities

• Strong knowledge of quality control processes, inspections, and operational best practices preferred.
• Excellent organizational, analytical, and problem-solving skills.
• Strong verbal, written, and interpersonal communication abilities.
• Strong attention to detail and accuracy.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Ability to identify deficiencies and recommend corrective actions effectively.
• Proficiency in Microsoft Office Suite and quality management or project tracking software preferred.
• Ability to work independently and collaboratively across departments and teams.
• Strong customer service and relationship management skills.
• Ability to maintain professionalism and confidentiality.
• Ability to pass pre-employment screenings such as background and motor vehicle record checks.
• English speaking, reading, and writing preferred, and required where necessary to perform job duties.

Education/Experience

• High school diploma or GED required; associate’s or Bachelor’s degree in Construction Management, Business, Quality Management, or related field preferred.
• Previous quality control, inspections, construction operations, or related experience preferred.
• Residential construction or service industry experience preferred.
• Relevant industry certifications or licenses preferred, and required where necessary to perform job duties.

Physical Requirements

• Stand, walk, bend, climb, and movement between office and job site environments.
• Travel as required to support project and operational needs.
• Ability to work overtime, modified schedules, or occasional weekends as business needs require.
• Work in a typical office environment, sitting at a desk and performing prolonged computer work, with occasional standing, walking, bending, and reaching.
• Maintain dependable transportation and consistent, reliable attendance to meet customer service and operational needs.
• Ability to exercise sound judgment and make independent decisions within established company policies and procedures.
• Communicate in person, by phone, and electronically, including on a tablet, smartphone, and other office technology.
• Perform all work on-site and in person; this is not a remote or hybrid position.
• Lift, carry, push, and pull at least 25 pounds.

This position is not eligible for visa sponsorship or work authorization support. Candidates must be authorized to work in the United States on a full-time basis without current or future need for employer sponsorship.

IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2025 fiscal year ending September 30, 2025, IES produced over $3.3 billion in revenue and employed over 10,200 employees at over 174 domestic locations across the United States.

Our commitment to our employees is reflected by our actions:

• Safety is Priority One – and our record shows it
• Competitive Pay
• Company 401K plan with Employer Contribution Match
• Company Paid Time Off
• Company Paid Life Insurance
• Choice of Medical Coverage including Prescription and Short Term Disability Plans
• Choice of Dental and Vision Coverage
• Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage
• Auto and Home Insurance Discount Programs

PLEASE NO AGENCY CALLS. 
NOTE TO ALL AGENCIES: Any unsolicited agency resumes or agency represented candidates that are presented to any IES employee without first having a signed contract between that agency and the IES Talent Acquisition organization will become the property of IES and no fees will be paid.

EEO & Affirmative Action

The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company’s obligations as a contractor to the United States government. 

View Your Equal Employment Opportunity rights under the law. "Know Your Rights: Workplace Discrimination is Illegal; Conozca sus Derechos: La Discriminación en el Lugar de Trabajo es Ilegal

Disability Accommodation

IES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at (713) 860-1500 or any IES office to request assistance.

IES Participates in E-Verify/IES participa en el programa E-Verify

E-Verify Information/ Información sobre E-Verify

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