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Remote Customer Itinerary Specialist

Triptasticadventures
Posted 3 days ago, valid for 19 days
Location

Columbus, OH, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • We are expanding our remote team and seeking individuals who enjoy supporting customers while managing multiple responsibilities.
  • The role involves coordinating reservations and related services, including accommodations and transportation arrangements.
  • Candidates should possess strong organizational skills and effective communication abilities, as well as the capacity to work independently in a remote setting.
  • A reliable internet connection, smartphone, and strong customer service experience are preferred, with authorization to work in the US, UK, Mexico, Australia, or Spain required.
  • The position offers a flexible schedule and ongoing training, with a competitive salary based on experience.

Role Overview
We are currently expanding our remote team and looking for those who enjoy supporting customers and managing multiple responsibilities. In this role, you will assist with coordinating reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services.

This opportunity is an ideal fit for those who are organized, communicate effectively, and are comfortable working independently in a remote environment while collaborating with a distributed team.

Key Responsibilities
Assist clients with coordinating personalized service arrangements
Research and compare available options to meet client preferences
Confirm reservations and ensure accuracy of details
Provide clear, professional communication via email and phone
Support updates, modifications, and service-related inquiries
Maintain accurate records and documentation
Complete required training

What We Offer
Fully remote capability
Flexible schedule
Ongoing training and professional development
Supportive team environment

Qualifications
Authorized to work in the US, UK, Mexico, Australia, or Spain
Strong written and verbal English communication skills
Reliable internet connection and smartphone (computer strongly recommended)
Strong customer service experience preferred




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