Benefits:

Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
401(k) matching
Bonus based on performance
Dental insurance
Employee discounts
Flexible schedule

High-Performing Spa Sales Associate (Full-Time) – Base + Commission + Bonuses

We’re not just looking for someone to simply answer phones or check-in clients - we're looking for someone who wants to be the face of our spa and a driving force behind an exceptional guest experience. If you're positive, dependable, energized, and motivated we would love to meet you to see if you fit our team! We are seeking a new full-time member of our spa sales associate team with open availability who wants to become a core leader of our front desk team - someone our guests can count on and teammates can rely on!

At Hand & Stone New Albany, this is a performance-based sales position where your ability to connect with clients, suggest services, and convert memberships directly impacts your income and growth.

Hand & Stone New Albany is a high-volume, award-winning spa, creating consistent opportunities to build relationships, hit goals, and earn more!

What You’ll Do

This is a sales-driven role focused on client experience and results:

Convert inquiries into booked appointments and long-term members
Consistently hit (and exceed) membership, gift card, and enhancement sales goals
Recommend services, upgrades, and packages based on client needs
Manage front desk operations, scheduling, and client flow
Deliver a high-energy, professional client experience from check-in to check-out
Handle client concerns confidently and professionally
Stay sharp on promotions, services, and products

Who This Role Is For

You enjoy sales and take pride in hitting goals
You’re confident recommending services and discussing pricing
You thrive in a fast-paced, client-focused environment
You’re self-motivated and take ownership of your performance and income
You want a role with growth and purpose, not just a job

This Role Is NOT For

Someone looking for a low-pressure or purely administrative front desk job
Someone uncomfortable with sales goals, upselling, or performance metrics
Someone who prefers a slow-paced environment
Someone not open to feedback, coaching, or continuous improvement

✅ Qualifications

Sales or customer service experience (membership sales strongly preferred)
Strong communication and interpersonal skills
Ability to multitask and stay organized in a fast-paced environment
Comfortable working evenings and weekends
Coachable, adaptable, and results-oriented

Compensation & Perks

Base hourly + uncapped commission + performance bonuses
Paid time off
Health, Dental, Vision, 401k
Free monthly massage or facial
Discounts on services and products
Paid training and ongoing development
Incentives, contests, and growth opportunities

About Our Team

Hand & Stone New Albany is a multi-year top-performing location, known for strong results, team culture, and growth opportunities. We value accountability, teamwork, and high standards—and we support our team in reaching their full potential.

Learn more about this Employer on their Career Site

Spa Sales Associate (Base + Commission + Bonuses)