Job Description:
The primary responsibility of the Technical Product Owner is to work within the A&F Technology community leading the strategy for the product. The Technical Product Owner will collaborate with stakeholders to understand current pain points and future initiatives to deliver solutions that meet business requirements.
This role is focused on Marketing Technology (primarily email, push, SMS communications)
Responsibilities:
Primary point of contact for any needs related to their Martech products
Support the product strategy and roadmap for the Email/Push platform, helping to ensure reliable performance, scalability, and alignment with business and technology goals
Partner closely with engineering teams, architects, data teams, and business stakeholders to define technical requirements, integrations, APIs, and platform capabilities
Lead technical discovery sessions and solution design discussions for data integrations and platform enhancements
Maintain a hands-on role in email/push platform for creating jobs, researching issues, etc.
Collaborate with development teams on API integrations, data sharing, and third-party vendor connectivity
Monitor and improve platform performance, uptime, data integrity, and operational health metrics
Support backlog prioritization by balancing business needs, technical improvements, scalability, and operational stability
Partner with vendors and internal engineering teams to troubleshoot integration issues, resolve production incidents, and optimize platform performance
Support data validation and troubleshooting efforts using SQL queries, dashboards, logs, and analytics tools
Qualifications:
5+ years of experience working with Agile development approaches and techniques
Scrum master experience a plus
Understanding of data architecture and integration
Experience with email, push, SMS platforms for marketing and operational messaging (Coridal a plus!)
Ability to work independently or in a team environment and effectively meet project deliverables on time
Experience directing change with external vendors
Must demonstrate strong communication and team collaboration skills
Personal Attributes: Self-starter, Collaborative, Curious, Strong work ethic, Highly motivated, Team oriented
Benefits & Perks
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F Co. is committed to providing competitive and comprehensive benefits that align with our company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
- Incentive bonus program
- 401(K) savings plan with company match
- Annual companywide review process
- Flexible spending accounts
- Medical, dental and vision insurance
- Life and disability insurance
- Associate assistance program
- Paid parental and adoption leave
- Access to fertility and adoption benefits through Carrot
- Access to mental health and wellness app, Headspace
- Paid Caregiver Leave
- Mobile Stipend
- Paid time off and one paid volunteer day per year, allowing you to give back to your community
- Work from anywhere (Mondays and Fridays are “work from anywhere” days for most roles and six work from anywhere weeks per year)
- Seven associate wellness half days per year
- Merchandise discount on all of our brands
- Opportunities for career advancement, we believe in promoting from within
- Access to multiple Associate Resource Groups
- Global team of people who will celebrate you for being YOU!
Company Description
Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.
Learn more about A&F Co. by visiting our corporate website here.
ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.
Learn more about this Employer on their Career Site
