Technician-Emergency Department

Overview

ob Summary- Analyze, plan, design, maintain, and provide ongoing optimization and support of Baptist OneCare. Perform workflow assessments, capture business needs and analyze internal business systems to determine functional requirements for optimal utilization. Possess in-depth clinical and application knowledge and experience. Perform system builds, upgrades, and system enhancements as needed. Support application through all phases of implementation, optimization, and maintenance. Work with cross-functional team and end users to achieve application integration to meet clinical and/or business needs. Exercise discretion and judgment in the performance of original, creative, intellectual work. Incumbent is subject to overtime, callback, and on-call as required. Perform other duties as assigned.

Job Responsibilities • Facilitates implementation of Baptist OneCare and associated projects to meet organizational objectives and strategies. • Analyzes problems, recommends improvement and develops appropriate action plans utilizing Baptist Management System Tools to promote transformation and ensure successful implementation. • Completes testing of software applications using established standards and protocols. • Provides ongoing support of Epic and other applications under area of responsibility. • Completes assigned goals

Experience Description - Minimum Required - Proven combination of experience that demonstrates advanced knowledge of healthcare issues, and/or system complex systems issues, software design and integration. Minimum of 3 years experience in IS or related department operations. Preferred/Desired - Experience in project management and/or system implementations.

Education Description - Minimum Required - Education from an accredited institution or experience as listed. Education of certificate program or two- year college degree; Completion of Epic certification within 90 days of completing training. 3 years experience in related field dependent on education. Preferred/Desired - Bachelor's degree.

Training Description - Minimum Required Appropriate certifications as they apply to specialized area of expertise. Project management or Information Systems training. Preferred/Desired - Project management or Information Systems training.

Special Skills Description Minimum - Required Proficiency in communicating and performing the techniques of information systems assessment and implementation. Project management and organization skills. Proficiency in communicating and performing Information System assessments. Preferred/Desired - Strong project management and organizational skills; Ability to communicate and formally present information to project leadership, subject matter experts, project teams, and stakeholders.

Licensure Description - Minimum Required DRIVER'S LICENSE (CURRENT) Requires Nationally Registered EMT license, MS EVOC license, and MS EMT license