The Hill Host/Hostess - FT

WE LOVE OUR WORK.

• Greets guests warmly upon arrival and provides fast, friendly, and professional service throughout the dining experience. 

• Manages guest seating according to established rotation and reservation guidelines to ensure balanced service and optimal table flow. 

• Maintains accurate seating, wait list, and reservation documentation and monitors table availability in real time. 

• Keeps the host stand, cashiering area, and surrounding dining spaces clean, organized, and guest-ready in accordance with health and safety standards. 

• Assists wait staff and bus persons as needed by refilling beverages, pre-bussing and bussing tables, and responding to guest needs. 

• Communicates clearly with service staff regarding seating status, guest needs, and operational priorities. 

• Promotes current casino or property events and provides guests with directions or information as needed. 

• Completes assigned opening and closing duties to ensure readiness for the next shift. 

• Thanks guests, invites them to return, and creates a positive, welcoming departure experience. 

• Performs additional job-related duties as assigned. 

BRING US YOUR BEST.

• Must be at least 18 years of age. 

• High school diploma or equivalent required. 

• Ability to read, write, speak, and understand English clearly. 

• Excellent guest service, communication, and interpersonal skills. 

• Flexibility to work nights, weekends, holidays, and overtime as business needs require. 

• Ability to work effectively in a fast-paced, crowded, and noisy environment with exposure to bright lights. 

• Ability to respond to visual and verbal cues and work in confined spaces as required. 

• Physical ability to perform job duties with or without reasonable accommodation, including lifting, pushing, pulling, and carrying up to approximately 100 pounds. 

• Must meet professional appearance, grooming, and conduct standards.