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ROLE DESCRIPTION:
- Telemarketer
RESPONSIBILITIES:
- Make outbound calls to prospective customers to promote State Farm Insurance products and services.
- Identify and qualify leads for agents by gathering relevant customer information.
- Stay informed about the various insurance products and services offered by State Farm.
- Follow up on leads generated from marketing campaigns or referrals to schedule appointments for agents.
- Provide initial information to potential customers and answer basic questions about insurance options.
- Maintain and update a database of prospects and customer interactions.
- Ensure all communications adhere to State Farm guidelines and compliance standards.
- Prepare regular reports on call activity, lead generation, and appointment scheduling.
QUALIFICATIONS:Â
- Previous telemarketing or sales experience, preferably in the insurance industry.
- Communication and persuasion skills; proficiency in using CRM software.
- Basic understanding of insurance products or a willingness to learn.
- Ability to handle rejection and remain motivated.
- Organizational skills to manage and track multiple leads.
- Professional and courteous telephone manner.
- Focus on achieving targets and contributing to the agency’s growth.
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