Cross-functional Engineering Associate - OCU - Technical - 1st Shift

Job Summary: Supports and troubleshoots hardware and software test operations/measurement in multiple locations.

Key Responsibilities:

Supports and troubleshoots engineering test operations/measurement in multiple locations. 

Manages schedules and organizes tests and issues; facilitates the prioritization process for testing. Works with engineers to develop measurement techniques; designs more effective measurement methods and data acquisition processes and equipment; develops and executes measurement plans; leads the troubleshooting process; verifies proposed solutions; designs and procures fixtures for special tests; creates software needed for special applications; documents hardware test measurements and test summaries. 

Provides support to resolve test issues; leads the test/measurement and issue resolution process; may lead the development and execution of customer/supplier agreements with engineers. 

Performs data analysis and documents in Technical Reports; presents test findings. 

Provides technical support for customers worldwide. 

Understands and applies appropriate Company and department rules and guidelines to work and to systems; participates in the maintenance of quality procedures.

 Develops and conducts training programs; provides counseling, mentoring, and coaching. 

Serves as company representatives in various capacities to customers, suppliers, and outside agencies. Interacts effectively with all of employees throughout the company. 

Exercises independent decision-making and initiative in determining what needs to be done and planning and implementing the needed activities; performs problem solving, creative technical and analytical work, budget management, and hands-on applications; coordinates programs including planning, scheduling, ordering, and tracking. 

Demonstrates adaptability and responsiveness to changing work needs and willingness to undertake new tasks as they become evident; initiates, develops, leads, and participates in improvement projects. Knows and complies with all safety policies and procedures.

Demonstrates confidentiality as required. 

Shares work with exempt and other OCU employees as required. 

Manages own work and maintain a flexible schedule in order to meet the demands of priority work; participates in self- and team-audits and associated corrective action; plans and engages in continuous learning in order to be prepared for changing work demands. 

Travels as required by the position. 

Performs other miscellaneous duties, as required, to get the job done.