Operations Supervisor, E-Commerce Sun - Wed Nights

About Us:

ID Logistics is a dynamic, entrepreneurial logistics company globally headquartered in France with our US headquarters in Johns Creek, GA. In the US, we're experiencing multiple years of double-digit growth and significant customer expansion. We are a people-focused, customer-centric organization that understands we need to take care of our employees so we can fulfill our mission of serving our customers. Powered by People. Driven by Purpose. Winning by Performance.

Position Overview:

The Operations Supervisor is a hands-on operational leader responsible for driving daily performance within assigned warehouse functions in a high-volume fulfillment and distribution environment. This role leads front-line associates and team leads to ensure safe, efficient, and high-quality operations while supporting productivity, service, and continuous improvement initiatives across the site.

The ideal candidate thrives in a fast-paced operational environment, brings strong floor leadership experience, and is passionate about developing teams while delivering measurable results. This position follows all corporate and site-specific Good Manufacturing Practices and actively supports a strong safety and compliance culture.

Work Location: This is an on-site role

Work Schedule: Sunday–Wednesday
7:00 PM – 5:30 AM

Compensation/Benefits: Attractive annual salary of $65,000-$75,000 plus bonus with benefits including PTO, sick time, corporate holidays, medical, dental and vision insurance, 401(k) matching, and more.  Compensation is based on experience, skills, and education.

Key Responsibilities

• Lead daily warehouse operations within assigned functional areas including inbound and outbound
• Supervise and develop front-line associates and team leads to achieve safety, quality, productivity, and service goals
• Drive operational performance through daily KPI management, including throughput, labor productivity, quality metrics, and on-time shipment performance
• Monitor workflow and staffing levels to ensure efficient labor utilization and operational execution during peak and ramp periods
• Conduct daily floor walks, shift huddles, and operational audits to maintain process discipline and standard work
• Analyze operational data to identify process gaps, remove bottlenecks, and improve overall performance
• Partner with Operations Managers, Industrial Engineering, and Continuous Improvement teams to implement process improvements and productivity initiatives
• Maintain a strong safety-first culture, ensuring compliance with all safety standards, operational procedures, and site policies
• Coach, mentor, and develop team members through training, performance feedback, and leadership development
• Support new site startup, operational ramp-up, and peak season planning in a high-volume fulfillment environment
• Collaborate cross-functionally with HR, safety, maintenance, and leadership teams to ensure smooth site operations
• Promote a culture of accountability, engagement, and continuous improvement across the shift team

This position is not eligible for sponsorship

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Minimum Requirements:

• High school diploma or GED

• 2–5+ years of leadership experience in warehouse, distribution, fulfillment, manufacturing, or logistics environments
• Experience supervising hourly associates in a fast-paced operational setting

• Strong understanding of warehouse KPIs, productivity metrics, and operational performance management
• Demonstrated ability to lead teams, drive accountability, and improve operational results
• Experience with process improvement, standard work, and operational problem solving
• Ability to work in a high-volume, performance-driven distribution environment
• Strong communication, leadership, and organizational skills
• Bachelor’s degree preferred in Supply Chain, Business, Engineering, or a related field

Preferred Qualifications:

• 3PL experience