Role Overview

Sodexo is seeking a Retail Manager 3 for East Texas A&M University, located in Commerce, TX. This leadership role is responsible for the day to day management of multiple high-volume retail concepts include Starbucks, Chick-Fil-A, Jimmy Johns, Ibasho Sushi, c-store, and campus concessions. The Retail Manager 3 will ensure operational excellence, financial performance, food safety compliance, and an exceptional guest experience across all locations.

We are seeking a dynamic retail leader with proven experience managing nationally branded foodservice concepts and fast-paced, customer-focused operations. The ideal candidate will have a strong background in retail foodservice management, including experience with concepts such as Starbucks, Chick-fil-A, Jimmy John's, sushi, or similar quick-service and concession environments. This individual will be responsible for leading and developing management and frontline teams, driving sales and profitability, managing labor and inventory, maintaining brand standards, and fostering strong client relationships. The successful candidate will be a hands-on leader with a passion for operational excellence, team development, and delivering an outstanding dining experience for students, faculty, staff, and guests.

Sodexo provides college campuses with food, nutrition, environmental, and facilities management solutions. Joining us at one of our campus sites enables you to positively influence college students' well-being and create a healthy learning environment.

What You'll Do

lead frontline teams, mentoring them in accurate cash handling, operations, open and closing processes
train and manage department HACCP Safety Programs, Sodexo programs and daily operation standards.

conduct retail brand standard audits (in-house and national brands)
maintain integrity of retail branded concept standards (national and in-house brands)
manage the opening and closing the operation as well daily retail food service operations
ensure all needed signage (including digital) is in place
manage vendor relationships and compliance
maintain all product merchandising, marketing and ordering standards are in place

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

Medical, Dental, Vision Care and Wellness Programs
401(k) Plan with Matching Contributions
Paid Time Off and Company Holidays
Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

a history of strong leadership and excellent communication skills
prior experience promoting national brands with clients and customers in a campus environment
proven client relationship and customer service skills

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Associate's Degree or equivalent experienceMinimum Management Experience - 2 years Minimum Functional Experience – 1 year of work experience in concessions, retail sales, or store operations

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