Admission Clerk I

Position Title: Admission Clerk I

Department: Admission

Reports To: Intake and Admission Supervisor I/II

POSITION SUMMARY

Join a dynamic and passionate team at Tarzana Treatment Center’s Outpatient SUD program at the Martin Luther King Behavioral Health Center, a one of a kind facility that offers a “one stop shop” of behavioral healthcare for the surrounding community. The Admissions Clerk is responsible for greeting patients, verifying and entering accurate demographic and insurance information, and ensuring a smooth and efficient admission process. This role requires excellent communication skills, attention to detail, and a commitment to providing outstanding customer service to patients and staff. The Admissions Clerk serves as the first point of contact for the organization and plays a key role in creating a positive and professional impression. Competitive pay and excellent benefits.

HOURS

Up to 40 hours per week.

Benefits Package 

• Medical Insurance
• Dental Insurance
• Vision Care Plan
• Life Insurance
• Paid Holidays
• Flexible Spending Account (FSA)
• Paid Vacation Time
• Sick Time
• 401(k) Retirement Plan
• Competitive wages
• Stability and career advancement
• Continuing Education Opportunities

CATEGORIES OF DUTIES

1. Provides clerical support to assigned Tarzana Treatment Centers, Inc. (TTC) department and/or staff.

2. Responsible for inputting information into required data systems.

3. Responsible for engaging patients with best practices and customer care.

4. Responsible for benefit verification and reporting benefit issues to appropriate Departments.

5. Completes data entry in all patient portal systems related to referrals admissions and transfers.

6. Manages faxes, scans and uploading functions as needed.

7. Assists with the development of and submits accurate reports regarding activities, and data reports on patient information and or other TTC business interests as needed.

8. Conduct body and property searches of patients in accordance with the search policy and procedure and maintain annual certification in these procedures.

9. Perform UA testing of patients, in accordance with the UA testing policy and procedure, and maintain annual certification in these procedures.

10.Communicates with other Departments as it relates to patient admission and care.

11.Administers waived tests (breath alcohol tester and UA drug screen) to patients and maintains annual waived testing requirements/trainings as required.

12.Other duties as assigned by Supervisor, Director, and/or Administration.

LICENSES/CERTIFICATES

None

EDUCATION/EXPERIENCE

High School diploma or G.E.D. Two (2) years of college preferred. At least two (2) years data entry experience preferred. Computer skills required. Experience working with underserved populations helpful.

SETTING

Tarzana Treatment Centers, Inc. is a non-profit corporation, which provides behavioral healthcare services, including chemical dependency.

EQUAL OPPORTUNITY EMPLOYER

Tarzana Treatment Centers, Inc. does not discriminate on the basis of race, national origin, religion, gender, sexual orientation, disability, or any other characteristic protected under applicable federal, state, or local laws.

ADA REQUIREMENT

Tarzana Treatment Centers, Inc. supports the Americans with Disabilities Act. Discrimination is prohibited in all aspects of employment against disabled persons, who, with reasonable accommodations, can perform the essential functions of a job.

#SJ2021