The Bartender Lead oversees daily operations in assigned locations, ensuring quality service and compliance with company standards. This role provides leadership to team members, fostering a positive and efficient work environment while maintaining operational excellence and guest satisfaction.Â
Responsibilities:
- Direct and monitor Food and Beverage operations within assigned locations.Â
- Support team members to ensure smooth daily operations.Â
- Maintain consistent communication with team members, co-leads, supervisors, and senior management.Â
- Maintain compliance with health, safety, and alcohol service regulations.Â
- Ensure proper cash handling and accurate POS transactions.Â
- Assist with training and coaching for team members.Â
- Monitor inventory levels and coordinate with management for replenishment.Â
- Resolve guest concerns promptly and professionally to maintain high satisfaction.Â
- Drive compliance with company policies and operational procedures.Â
- Ensure that all safety goals are reached; Safety Audits are turned in and that all Safety Guidelines are followed.Â
- Support revenue goals through efficient operations and cost control.Â
Qualifications:
- Leadership & Team Management – Ability to motivate, coach, and manage staff effectively.Â
- Communication – Strong verbal and written communication for clear coordination with team and management.Â
- Guest Service – Commitment to delivering exceptional guest experiences.Â
- Conflict Resolution – Skilled in handling associate or guest issues professionally and promptly.Â
- Organizational Skills – Ability to manage schedules, inventory, and operational priorities efficiently.Â
- Attention to Detail – Ensuring compliance with recipes, presentation standards, and safety regulations.Â
- Problem-Solving – Quick thinking to address operational challenges and maintain smooth service.Â
- Time Management – Ability to prioritize tasks in a fast-paced environment.Â
- Labor and Compliance-Â Must adhere to all federal, state, and company labor laws, including scheduling, breaks, and overtime regulations.Â
- Adaptability – Ability to adjust to changing guest needs and operational demands.Â
- Reliability & Dependability – Consistently punctual, trustworthy, and committed to maintaining standards.Â
Technical SkillsÂ
- POS System Proficiency – Familiarity with point-of-sale systems for transactions and reporting.Â
- Inventory Management – Knowledge of stock control and minimizing waste.Â
- Compliance Knowledge – Understanding health, safety, and alcohol service regulations.Â
Minimum Requirements Â
- At least 21 years of age or older.Â
- Work in varied weather conditions.Â
- Must obtain and maintain ServSafe Food Handlers Certification. Â
- Must be willing to work on a flexible schedule, including nights, weekends, and holidays. Â
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