Human Resources and Operations Assistant

New Hampshire Public Radio (NHPR) is seeking an HR and Operations Assistant to support the daily operational and human resources functions that keep our organization running smoothly. This is a full-time role that offers the opportunity to develop a broad range of skills across operations, human resources, and nonprofit administrative processes in a dynamic media environment.

In this position, you will play a key role in strengthening NHPR's internal operations by supporting facility services coordination, organizational logistics, administrative workflows, and staff functions. On the HR side, you will assist with administrative tasks in support of recruiting, onboarding, recordkeeping and employee resources to help create a culture and environment in which our employees can do their best work. In both functions, you will help identify and implement improvements that streamline processes and enhance efficiency.

This is a full-time, non-exempt, onsite position based in our Concord, NH office. The role reports to the Human Resources Manager. This position has a budgeted hourly rate of $22.00 - $27.00. We also consider internal equity, among other factors, when deciding compensation. NHPR has a competitive benefits package that includes health, dental, vision, life, short- and long-term disability insurance, as well as paid sick and vacation time, holidays, and a 403(b) match.

Essential Duties Include:

• Assist with recruiting, including posting positions, screening resumes, scheduling interviews, recordkeeping, reporting and communicating with candidates.
• Assist with onboarding to help new employees feel set up for success.

• Maintain accurate and confidential employee records.
• Assist with planning and execution of special events such as organization-wide meetings, employee engagement events, holiday parties, retirement celebrations, and board meetings.

• Serve as the welcoming face of NHPR at the front desk.
• Answer incoming calls from listeners, sign for deliveries and distribute mail.
• Keep office and shared spaces clean, organized and well-stocked.

Other Responsibilities Include:

• Answer frequently asked questions from applicants and employees regarding standard policies, benefits and the hiring process.
• Prepare and manage HR documentation such as offer letters, employment agreements, and personnel files.

• Support benefits administration, including enrollment, changes, and annual open enrollment.
• Facilitate quarterly Safety and Wellness team meetings addressing staff safety and wellness.
• Coordinate with vendors and monitor facility needs.
• Monitor and maintain auto insurance compliance files.
• Maintain a list of facility maintenance and repair vendors.
• Contribute to a positive and inclusive workplace
• Other duties as assigned, as needed, including special projects, at the direction of the Human Resources Manager.

Qualifications:

• Strong organizational and time management skills.
• Excellent communication and customer service skills, with the ability to work effectively both independently and collaboratively.
• Interest in Human Resources
• Proficiency with MS Office - Excel, Outlook, Word, and SharePoint.
• Excellent attention to detail.
• Comfort in managing vendor relations via phone when necessary, in addition to email, to resolve issues and maintain relationships.
• Ability to lift 20lbs.
• At least three years of combined experience in human resources or office operations.

However, we know there are great candidates who may not have all these qualities or who have important skills we may not have outlined above. If this is you, do not hesitate to apply and tell us about yourself

Benefits: 

NHPR offers a generous benefits package that includes health, dental and vision insurance; company paid short- and long-term disability; flexible spending accounts; 403(b) savings plan with company match and a free on-site fitness center. Three weeks of vacation, twelve paid holidays, two floating personal days, and paid sick and parental leave.

 Things to Know About Us: 

NHPR is New Hampshire's independent and trusted source for news and information and the state's largest radio news service. Based in Concord, the state's capital and political hub, we are focused on producing accountability journalism and engaging deeply with the diverse communities and people of the Granite State. We've been serving audiences in New Hampshire and beyond for 40 years and counting. In that time, NHPR has repeatedly earned national recognition for our journalism, including recent accolades from the Pulitzer Prizes, the Edward R. Murrow Awards, the Public Media Journalists Association and more.

We seek people who are approachable, collaborative, empathetic, optimistic, and solution-minded. Together, we are building a culture based on earned trust, transparency, and equity, creating an inclusive environment where all voices are heard, valued, and respected.

We hold ourselves accountable to our goals and our values. NHPR is intent on being public radio for all of New Hampshire, by expanding our audience, advancing our mission and vision, and deepening our engagement with diverse people and communities across the state and beyond our borders.

To Apply:

Please apply on the job opportunities page of our website, NHPR.org, or through this link: https://nhpr.applicantpro.com/jobs

• Please submit a resume and cover letter.

New Hampshire Public Radio (NHPR) provides equal employment opportunities without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, familial status, veteran status, or any other characteristic protected by federal and New Hampshire state law.

NHPR makes hiring decisions based solely on individual qualifications, experience, and organizational needs. We actively seek to create an inclusive environment where all voices are heard, valued, and respected.