Heavy Truck Key Account Manager
Rhino Tool House | Key Accounts Division | Remote / Field-Based
About the Role
Rhino Tool House is looking for a Heavy Truck Key Account Manager to own and grow our presence across the major North American Heavy Truck and Bus OEMs. This is a senior individual contributor role at the intersection of strategic sales and deep customer partnership ā the kind of position where your relationship equity and industry knowledge directly drive results.
You will own the corporate-level relationship with major Heavy Truck and Bus OEMs including PACCAR, Daimler Truck, Navistar, Volvo Trucks, and others. Your lane is the executive and procurement relationship ā setting vision, navigating strategy, and creating the awareness and access that allow Rhino's field Sales Engineers to succeed at the plant level. The SE is the local relationship; you are the corporate thread that ties it together.Ā This role reports directly to the Executive Vice President of Key Accounts and operates with a high degree of autonomy. You'll be expected to manage your territory like a business ā with a clear plan, measurable targets, and a disciplined approach to pipeline development and account stewardship.
What You'll Do
Account Ownership & Growth
- Own the corporate-level commercial relationship across national Heavy Truck and Bus OEM accounts ā building executive and procurement relationships that open doors for Rhino's field Sales Engineers.
- Develop and execute strategic account plans that define the vision, priorities, and growth trajectory for each key customer ā and translate that intelligence into actionable guidance for the SE team.
- Identify new business opportunities at the corporate level ā upcoming platforms, new plants, procurement shifts ā and pass that awareness and context to the SEs positioned to execute locally.
- Negotiate high-level agreements, pricing structures, and long-term partnerships at the corporate and procurement level.
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Strategic Planning & Pipeline Management
- Maintain a healthy, well-qualified pipeline and provide accurate revenue forecasting on a regular cadence.
- Present an annual account business plan to Rhino's Key Accounts leadership, covering growth targets, investment priorities, and key milestones.
- Track and respond to market trends, competitive shifts, and customer procurement changes that affect your accounts.
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Customer Engagement
- Conduct regular business reviews and executive presentations at the corporate and procurement level ā this is your primary customer engagement lane.
- Make strategic plant visits alongside SEs when your presence adds value ā for key launches, relationship building, or high-stakes situations ā without displacing the SE as the local account owner.
- Serve as a trusted advisor at the customer's corporate level, bringing market insight, product vision, and Rhino's capabilities to the conversation before the customer has to ask.
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SE Enablement & Internal Collaboration
- Act as the intelligence engine for Rhino's Heavy Truck Sales Engineers ā feeding them corporate contacts, project awareness, procurement timelines, and strategic context that they typically would not access on their own.
- Collaborate closely with SEs on account strategy without stepping into their lane ā your job is to set them up to win, not to manage the plant relationship for them.
- Partner with product, marketing, and operations to bring the right resources and solutions to your accounts.
- Maintain fluency in Rhino's full product portfolio and serve as a subject matter resource for the broader sales team on Heavy Truck applications.
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What You Bring
- 5+ years of experience in strategic account management, key account sales, or a similar senior commercial role within the Motor Vehicle Industry (MVI) or automotive sector.
- A demonstrated track record of meeting or exceeding revenue targets in a complex, multi-stakeholder sales environment.
- Experience managing national or multi-site accounts ā including executive-level relationship development and high-value contract negotiation.
- Strong understanding of assembly, tooling, or industrial product applications within Heavy Truck or adjacent manufacturing environments.
- Ability to develop and present compelling business cases to both technical and executive audiences.
- Highly organized, self-directed, and comfortable operating with autonomy in a remote/field-based role.
- Willingness and ability to travel nationally, with occasional international travel.
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What Rhino Offers
At Rhino Tool House, we move fast, operate with integrity, and invest seriously in the people and tools it takes to win. As a KAM at Rhino, you'll have the resources, the relationships, and the latitude to build something meaningful.
- Competitive base salary plus performance-based commission and bonus.
- Comprehensive benefits including health, dental, vision, and 401(k).
- Full remote/field flexibility ā we care about results, not where you sit.
- A high-performance team culture that values accountability, directness, and winning the right way.
- Genuine career development opportunities as Rhino's Key Accounts division continue to grow.
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