Benefits:

401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Donation matching
Health insurance
Paid time off
Tuition assistance
Vision insurance

Pump, Valve, Blower & Vacuum Service Centers

We are the Mid-Atlantic’s largest industrial pump and process equipment solutions provider, with locations in Aston and York, Pennsylvania, and Baltimore, Maryland. We’re seeking a leader for our Service and Repair Team who will use their entrepreneurial, technical, and managerial skills to drive the growth and excellence of our Pump, Blower, and Vacuum Pump Service Centers. This role offers the opportunity to lead initiatives that drive our business and strengthen our commitment to safety, efficiency, quality, and outstanding customer service.

At Geiger we invest in our people, knowledge, and services to help our customers succeed. Our environment encourages innovation, rewards creativity, values individuals, and cultivates excellence at every level. As a Geiger team member, you’ll have the opportunity to directly impact both team development and customer success while contributing to our market-leading position.

What You Get To Do

Lead a team of service technicians and coordinators — set expectations, coach continuously, and build a high-performing team
Drive service operations excellence: scheduling, job prioritization, turnaround time, labor utilization, and profitability.
Monitor team KPI’s and work collaboratively with GM and other senior leaders to maintain and improve performance
Develop team capacity, capabilities, and expertise through active training and ongoing development
Maintain and continually improve shop organization, tooling, SOPs, and job workflow
Champion safety in shop and field service operations — develop programs, enforce standards, and lead by example
Perform quality reviews of inspection and field service reports; continuously improve quality programs
Support service quoting efforts with technical review and profitability optimization
Collaborate with sales teams to support customer presentations, joint visits, and business development
Build and maintain strong customer relationships; assure customer focus across the team
Conduct regular team meetings, address performance issues directly, and participate in setting team goals and growth targets

What We Need From You

Bachelor's degree in a related field, plus 5 years of relevant experience including leadership; or significant equivalent leadership experience in service operations
Full-time, in-person position in either Geiger’s Aston, PA or Baltimore locations, with frequent travel to the other location and customer locations as needed
P&L familiarity is a plus
Hands-on background as a technician, project coordinator, and/or supervisor
Proven ability to lead and develop a technical team
Strong organizational skills and ability to prioritize tasks
Ability and desire to coach and grow your team’s capabilities
Experience maintaining safety programs and training
Strong written and verbal communication skills; comfortable leading in a variety of situations
Sharp problem-solving skills with attention to quality and detail
Customer-focused mindset and professional demeanor
Proficiency with Microsoft Office (Word, Excel, Outlook)
Physical ability to work in a shop environment and occasionally lift to 50 pounds

Benefits and Team Member Perks

Competitive compensation and a team-centered environment
Generous paid time off
Professional development opportunities and educational reimbursement
Comprehensive health insurance coverage
401(k) with generous company match
Health and wellness program with participation rewards
Community involvement, including paid volunteer days and charitable contribution matching

Geiger is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status, disability, or any other characteristic protected by law. Geiger also participates in E-Verify to verify identity and employment eligibility.

Learn more about this Employer on their Career Site

Service Manager