Back to search
Benefits:
- PTO and other great benefits
- Continuous clinical and business training
- 401(k)
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Training & development
- Vision insurance
Office Manager
About Us
HealthSource of Harper's Preserve is not just another chiropractic clinic. We create a personalized patient experience from the first phone call to every adjustment after. As our Office Manager, you are the operational backbone of the clinic: you keep the front office running smoothly, own the billing and insurance process end to end, and set the tone for a warm, professional patient experience.
We are looking for an organized, detail-oriented, and personable leader who takes ownership, thrives in a fast-paced patient-focused clinic, and wants to grow with us.
Responsibilities
- Oversee daily front-office operations and serve as the go-to problem solver for staff and patients
- Manage the full medical billing cycle: charge entry, claim submission, payment posting, denials and rejections, appeals, and patient statements
- Verify insurance benefits, obtain and track authorizations, and clearly explain coverage, copays, deductibles, and patient responsibility
- Monitor accounts receivable and follow up on aging claims and outstanding balances
- Collect patient payments, manage financial conversations, and set up care/payment plans
- Greet patients and manage check-ins with a warm, professional attitude
- Handle scheduling, patient onboarding, and appointment confirmations
- Manage incoming calls, emails, and clinic communications
- Enter and manage patient information in the HSWorx EMR system
- Assist with marketing events, screenings, and community outreach
- Maintain office organization, supplies, reporting, and general clinic support
Required Qualifications
- Prior medical billing experience (claim submission, EOBs, denials/appeals, and A/R follow-up)
- Familiarity with billing and coding basics such as CPT and ICD-10 codes and superbills
- Outstanding customer service and communication skills
- Highly organized, detail-oriented, and reliable, with the ability to manage multiple priorities
- Comfortable owning financial transactions, collections, and scheduling
- Proficient with EMR/practice-management software (we use HSWorx; training provided on our system)
Preferred Qualifications
- Insurance experience with strong command of industry nomenclature and vocabulary (for example: verification of benefits, in-network vs. out-of-network, coinsurance, allowable amounts, clearinghouses, ERA/EOB, prior authorization, timely filing)
- Chiropractic or physical medicine billing experience (visit limits, therapy and modality billing, medical-necessity documentation)
- Prior supervisory or office-management experience
- Bilingual (English/Spanish) strongly preferred
- Positive, professional, and team-oriented personality
Work Schedule
- Monday to Thursday: 8:00 AM to 12:30 PM and 2:00 PM to 6:00 PM
- Friday: 8:00 AM to 12:30 PM
Compensation & Benefits
- Competitive pay based on experience, plus performance bonuses
- Paid time off and holidays
- Career development and growth opportunities within HealthSource
- Positive, team-focused clinic culture
HealthSource of Harper's Preserve is an equal opportunity employer.
Learn more about this Employer on their Career Site
