Ticket Office Manager (Athletics Operations Specialist II)

Oversee and coordinate all ticket staff and sales. Troubleshoot issues. Manage and verify petty cash use and process. Prepare reports as needed., Assist Golden Eagle Scramble tournament directors in managing tee times. Assist with the preparation of materials needed for the event such as team scorecards, tournament scoreboards/leaderboards, information sheets for golfers, etc. Update and prepare sales system for current year events as well as special events. Oversee sponsorship payments, registration and other payments for special events. Prepare weekly reports on event registration and sponsorships. Assist in ticketing for Golden Wings Awards for the athletic programs and staff. Manage the sales and ticketing information with the conference for tournament events., As a Supervisor, you are responsible for overseeing, guiding, and supporting employees in their work to ensure that organizational goals are met, and standards are maintained. It encompasses various aspects, including: Leadership: Providing direction and motivation to team members, fostering a positive and productive work environment. Communication: Effectively conveying expectations, feedback, and information to ensure clarity and understanding among team members. Coaching and Development: Identifying the strengths and areas for improvement of employees and facilitating their professional growth through mentoring and training. Performance Management: Monitoring employee performance, setting measurable goals, and conducting evaluations to assess progress and address any issues. Conflict Resolution: Addressing interpersonal conflicts or challenges within the team promptly and effectively to maintain harmony and productivity. Resource Management: Allocating resources, including time and personnel, efficiently to optimize team performance and achieve objectives. Supervise student workers, ticket staff, and shared supervision of ticket office clerical support.

Tennessee Tech is an Equal Opportunity/Affirmative Action employer.