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Customer Service Representative - State Farm Agent Team Member

Javed Kapadia - State Farm Agent
Posted 2 months ago, valid for 17 days
Location

Copeland, Collier 34137, FL

Salary

Competitive

Contract type

Full Time

Paid Time Off

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Sonic Summary

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  • The position is for a Customer Service Representative - State Farm Agent Team Member with Javed Kapadia, focusing on delivering exceptional customer experiences.
  • Candidates should possess strong communication and interpersonal skills, along with attention to detail and the ability to multitask.
  • Previous customer service experience is preferred, and the role offers opportunities for internal growth for driven individuals.
  • The job includes responsibilities such as answering inquiries, assisting with policy changes, processing claims, and maintaining accurate records.
  • The salary is not explicitly stated, but the position includes benefits such as performance-based bonuses, paid time off, and training and development opportunities.
Benefits:
  • Bonus based on performance
  • Paid time off
  • Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Javed Kapadia - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 

RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.



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