Ecommerce Development Manager

JOB SUMMARY

We are looking for a technical Development Manager to join the growing Digital E-Commerce Technology Team for At Home. The E-Comm Development Manager is responsible for leading one or more of the capability and feature teams working on new technology implementations, features and functionality, UI/UX enhancements, maintenance & support of the e-commerce and omnichannel software platforms and applications in support of At Home’s fast-growing e-commerce business.

ESSENTIAL FUNCTIONS

• Technical Leadership: Provide technical guidance and mentorship for the development teams.

• Project/Initiative Management: Oversee the entire software development lifecycle from requirements gathering through operations, ensuring the delivery of high-quality, performant, and scalable web and mobile features and capabilities.

• Cross-functional Collaboration: work with teams and people from business and technology orgs. to ensure alignment and execution for all aspects of initiatives from design to implementation and operations.

• Code Review and QA: provide ongoing guidance regarding coding standards and adherence to best practices.

• Performance Optimization: work to identify and mitigate performance bottlenecks and continually work to optimize performance Task Statement.

• Provide strong leadership, technical expertise, and the ability to bridge the gap between various stakeholders.

• Collaborate with other team members to lead the agile development process, spanning front end, back end, QA, and product management utilizing process and communication tools such as JIRA.

• Lead the teams to deliver continuous improvements to At Home’s e-commerce operations and order management processes (Buy Online Pickup In-Store, Local Delivery, and Ship from Store).

• Design and implement ecommerce solutions that integrate industry-standard applications (OMS, CRM, CDP, Inventory Systems, WMS).

• Ensure deliverables are SOX, PCI, and audit compliant to the At Home standards.

COMPETENCIES

• Proficiency in both front-end and back-end technologies: Including HTML, CSS, JavaScript, Typescript, Node.js, React, React Native.

• Experience developing and troubleshooting integrations via web services - REST, SOAP, GraphQL, PostMan, etc.

• Experienced at leading software development efforts via various methodologies: Agile, Scrum, Kanban etc.

• Excellent communication and interpersonal skills: Ability to effectively communicate technical concepts to both technical and non-technical audiences.

• Problem-solving and analytical skills: Ability to identify and resolve complex technical issues.

• Leadership and management experience: Proven ability to lead and motivate a team of developers, including both internal and contractor.

• Interpersonal skills including the ability to work effectively with individuals both internally and externally. 

• Excellent customer service skills, including strong written and verbal communication skills. 

• Ability to take the initiative and work independently with little supervision, and as part of a team. 

• Desire to work in a fast-paced, growing, deadline-driven environment

• Experience developing via e-Commerce platforms such as SalesForce Commerce Cloud, Magento, Hybris, ATG, BigCommerce, Shopify, or others.

• Experience building and maintaining e-Commerce websites.

• Retail / B2C e-commerce experience in technologies such as payment gateways, tax software providers, etc. Plus site merchandising operations, reporting, site search & SEO, AB testing, campaign & promotions management and maintenance.

• Experience with source code management using Git, GitFlow, BitBucket or equivalent.
  
   

QUALIFICATIONS

• Bachelor's degree from a four-year college or university; or 5-10 years related experience in a development manager role preferably for an e-commerce or online retailer; or equivalent combination of education and experience.

• Proven track record of getting things done within a fast paced, changing environment

• Successful track record of leading the development of e-commerce applications within ecommerce platforms such as SalesForce Commerce Cloud, Magento, Hybris, ATG, BigCommerce, Shopify, or others

• Organizational skills, including the ability to prioritize and maintain effectiveness for yourself in order to meet deadlines and an environment with overlapping and potentially conflicting priorities.

• Working ability to remain effective under stress and respond to pressure and changes in priority in a manner that is professional and productive.
  
   

• Ability to remain flexible and adapt to changing priorities with promptness, efficiency and ease.

• Proficient ability to communicate effectively with others using written and spoken English, including the ability to provide clear, constructive direction and feedback to team members.

• Understanding of change management strategy and practice.