Billing Clerk

Position Overview

We are seeking a reliable and detail-oriented Billing Clerk to join our team. This is an excellent opportunity for someone with basic Microsoft Office skills who enjoys working with numbers, data, and customer interactions. The ideal candidate is organized, professional, and comfortable communicating with both internal teams and customers.

Key Responsibilities

• Process and generate customer bills accurately and in a timely manner
• Prepare journal entries related to billing adjustments
• Communicate with customers regarding billing questions or corrections
• Create and send itemized invoices and statements
• Verify data such as purchase orders, sales tickets, and charge slips prior to billing
• Record payments and update customer accounts
• Reconcile accounts and assist with account balancing
• Investigate and resolve billing discrepancies and disputes
• Maintain accurate billing records and documentation
• Monitor outstanding balances and send payment reminders as needed

Qualifications

• High school diploma or equivalent required
• Previous billing, clerical, or administrative experience preferred
• Basic proficiency in Microsoft Excel (data entry, simple formulas)
• Strong attention to detail and organizational skills
• Excellent communication and customer service abilities
• Ability to handle confidential information with professionalism
• Dependable, self-motivated, and punctual

Core Competencies

• Strong communication and interpersonal skills
• Accountability and reliability
• Attention to detail and accuracy
• Time management and organizational skills

EQUAL OPPORTUNITY EMPLOYER: Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.