Patient Care Coordinator

Patient Care Coordinator – Hearing Care Clinic

Full-Time | Monday–Friday | No Nights | Most Weekends Off 

We are looking for a motivated, organized, and people-focused Patient Care Coordinator to help launch and grow our practice. 

Beltone has been recognized by Forbes as one of America’s Best Midsize Employers in 2025 — and we’re excited to bring that award-winning culture to Madison. 

This role is the heartbeat of our clinic. You’ll be the first impression for our patients and a key driver of appointment flow, follow-ups, and overall patient experience. 

If you love helping people, staying organized, and being part of a growing healthcare team — this could be a great fit. 

What You’ll Do 

• Greet patients and create a warm, professional experience 

• Schedule hearing evaluations, fittings, and follow-ups 

• Answer phones and convert inquiries into booked appointments 

• Confirm appointments and reduce no-shows 

• Handle patient intake paperwork and basic administrative tasks 

• Support providers with patient flow and coordination 

• Make follow-up calls to undecided or inactive patients 

• Help grow referrals and community awareness 

You won’t be selling hearing aids — but your work directly supports clinic success. 

Compensation & Benefits 

• Competitive hourly pay based on experience 

• Group health insurance 

• 401(k) 

• Monday–Friday schedule (8–5) 

• Most weekends and holidays off 

• Paid training 

• Supportive team environment 

• Opportunity to grow with a new clinic 

What We’re Looking For 

• Customer service or healthcare front-office experience preferred 

• Excellent communication and phone skills 

• Organized, dependable, and detail-oriented 

• Comfortable working with older adults 

• Professional, positive attitude 

• Coachable and team-oriented 

• High School Diploma or GED required 

• Must be 21 years of age or older 

Why Join Us? 

At Beltone, we help people reconnect with life through better hearing. You’ll be part of a respected national brand recognized by Forbes, while helping build a brand-new local clinic from the ground up.