Financial Aid Assistant I-III

Agency

Department

PURPOSE 

The Financial Aid Assistant I-III, under general supervision, performs administrative financial aid duties and assists students and their families with Financial Aid applications, processing aid, outreach, and reporting. Each Financial Aid Assistant will have general duties, but will also become a subject matter expert in one area, such as, but not limited to loans, private aid, federal aid, state aid, or scholarships, depending on staffing needs. 

DESCRIPTION 

Functional Area 1: Student Support 

Percent Effort: 45% 

• Provides information to students and families on federal, state, institutional, and private financial aid programs including eligibility, application procedures, and debt management. 

• Assist students in completing forms, gathering necessary documents, and understanding the application process. 

• Supports service excellence to students, families, and internal and external partners through clear and thorough written and verbal communication. 

Functional Area 2: Reporting and Data Management 

Percent Effort: 45% 

• Works with confidential documents and financial aid systems to manage student records. 

• Enters, verifies, and retrieves data from student information and financial aid systems. 

• Reviews documents for completeness and accuracy. 

• Prepares and maintains accurate records of financial aid information including student awards, disbursements, and compliance reports 

• Ensures compliance with federal, state, and institutional regulations and policies related to financial aid 

Functional Area 3: Outreach and Engagement 

Percent Effort: 10% 

• Represent Student Financial Services at tabling events to engage with current and future students and their families. 

QUALIFICATIONS  

• Level I – High school diploma or GED and 3 years of related experience 

• Level II - High school diploma or GED and 4 years of related experience 

• Level III - High school diploma or GED and 7 years of related experience 

• Additional education may be used as a substitute for the minimum requirement: 

  • Level I – Associate’s degree and 1 year of related experience 

  • Level II – Associate’s degree and 2 years of related experience; or Bachelor’s degree 

  • Level III – Associate’s degree and 5 years of related experience; or Bachelor's degree and 3 years of related experience; or Master’s degree and 1 year of related experience 

SKILLS AND ABILITIES

• Proficiency in Microsoft Word, Excel, and Outlook 

• Excellent communication and interpersonal skills 

• Empathy and patience in dealing with students and families 

• Ability to multi-task and adapt to progressive changes 

• Attention to detail 

• Ability analyze data and take corrective action, as appropriate 

• Ability to complete work independently 

PREFERRED QUALIFICATIONS  

• Working knowledge of financial aid regulations 

• Experience in a financial aid environment 

 SALARY: Dependent upon education/experience.

Financial Aid Assistant I: Up to $15.70 Hourly

• (Up to $32,656.00 Annually, Approximately)

Financial Aid Assistant II: Up to $16.83 Hourly

• (Up to $35,0006.40 Annually, Approximately)

Financial Aid Assistant III: Up to $19.54 Hourly

• (Up to $40,643.20 Annually, Approximately)

NOTE: Employment may be impacted by the Presidential proclamation issued on September 19, 2025 and the moratorium issued by Texas Governor Abbott on January 27, 2026.

BENEFITS (rules, policies, eligibility apply)

From our generous benefits package and professional development opportunities, to our retirement programs and our commitment to service excellence, the Island University is an engaging and rewarding place to work.

INSURANCE:

• Medical

  • $0 - $30 per month for Employee Only coverage after university contribution ($920 value).

  • Up to 83% of premium covered by the university:

    • Employee and Spouse

    • Employee and Children

    • Employee and Family coverage

• Dental & Vision

• Life Insurance, Accidental D&D, Long Term Disability, Flexible Spending Account and Day Care Spending Account

DUAL CAREER PARTNER PROGRAM

ON-CAMPUS WELLNESS OPPORTUNITIES

Work Life Solutions:

• Counseling, Work Life Assistance, Financial Resources, and Legal Resources

Tuition Benefits:

• Public Loan Forgiveness

• Book scholarships

• 100% tuition coverage for up to 18 credit hours per fiscal year (other rules may apply).

Retirement:

• Teacher Retirement System of Texas (TRS) or Optional Retirement Plan (ORP)

• Voluntary Tax Deferred Account/Deferred Compensation Plan

Time Off:

• 8+ hours of vacation paid time off every month.

• 8 hours of sick leave time off every month.

• 8 hours of paid time off for Birthday leave.

• 12-15 paid holidays each year.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.