Intake Coordinator -Bilingual

Bilingual Intake Coordinator

Are you interested in a career in the medical field?
Legacy Home Health Agency is seeking motivated individuals to join our team as Bilingual Intake Coordinators, helping coordinate in‑home provider care for clients in our community through our PAS (Personal Assistance Services) and PHC (Primary Home Care) programs.

If you have a passion for helping people and enjoy a collaborative, mission‑driven environment, apply today!

Key Responsibilities

• Provide excellent customer service to clients, doctors, and caseworkers
• Receive incoming referrals and verify eligibility for services
• Support communication with 2‑1‑1, Maximus, and Managed Care Organizations (MCOs)
• Assist with home visits and help clients feel comfortable with required documentation
• Manage high call volumes and conduct timely follow‑ups
• Perform additional duties as assigned

Qualifications

Required

• Experience with insurance verification, medical records, or patient financial services
• Basic understanding of managed care organizations
• Previous professional work experience
• Strong communication and organizational skills
• Ability to manage high‑volume calls and multitask effectively
• Flexibility to work overtime as needed
• Bilingual in English and Spanish required

Preferred

• Associate degree
• 1–2 years of experience in a healthcare office setting
  

Job Type

• Full‑time
• Monday through Friday
• 8‑hour shifts
• Overtime as needed

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid time off
• Parental leave