Communications Technician

What You’ll Do

As a Communications Technician (911 Dispatcher), you’ll be the critical link between the public and police, fire, and EMS—helping ensure the right response is sent quickly and accurately. You will:
- Receive and document emergency and non-emergency calls, then relay clear, timely information to responders
- Dispatch and coordinate police, fire, and EMS resources using radio and 911 systems
- Monitor multiple radio channels and maintain accurate logs and records

Minimum requirements include:
- Age 18+; high school diploma/GED; English proficiency
- Type 35 wpm; Colorado driver’s license (or ability to obtain)
- Availability for rotating shifts, nights/overnights, weekends, and holidays
- Ability to earn/maintain required certifications within one year (APCO, EMD, NIMS, Notary)

Apply to help serve Cortez and the Montezuma County area in a role that truly matters.

Inside the Communications Center

You’ll work onsite in a fast-paced communications center supporting the City of Cortez and Montezuma County area. A shift may start with system checks and reviewing updates, then move quickly between call-taking and radio traffic as activity changes. You’ll gather details from callers—sometimes calm, sometimes distressed—and keep information organized as situations evolve. Training is structured: classroom instruction, online modules, and about three months of guided, on-the-job learning to build confidence and consistency.

Your Benefits

This full-time role includes Medical, Dental, Vision, and Life Insurance, plus Retirement. You’ll also receive sick leave and vacation time.