Wares Processor

At Goodwill of the Finger Lakes, every role plays a part in elevating people, community, and planet for a good today and a better tomorrow. As a Softline Processor, you’ll help bring our mission to life by preparing donated items for sale—supporting sustainable practices, creating quality employment opportunities, and ensuring a positive experience for our customers. Guided by our BLUE values—being trustworthy, living a culture of belonging, unleashing potential, and embracing collaboration—you’ll be part of a team that believes in the power of work and the impact it has on our community. 

This role is eligible for our processing incentive program based on meeting established production goals. 

The Wares Processor is responsible for production in the hard lines department. This individual will price and tag / label products according to standard operating procedures. They will also provide excellent customer service and maintain a clean, neat, and safe work environment. This position may also be cross-trained and responsible for additional duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Accurately assess and sort hard line products based on quality standards.
• Accurately tag and label products based on pricing guide system.
• Generates a minimum of 8,000.00 in store sales from items produced during every two week production period. 
  • Maintains a production minimum of 40 totes per day. 
• Continuously put forth effort in increasing and demonstrating knowledge of hard line items.
• Push, place, and maintain merchandise on the sales floor.  
• Ensure safety procedures are followed during packing and movement of equipment.
• Maintain a friendly and helpful attitude toward our customers and team members;
  • Greet customers in a friendly and enthusiastic manner;
  • Must follow Goodwill of the Finger Lakes values at all times; 
  • Address customer concerns in a courteous and respectful manner, while following retail policies. Seek assistance of supervisor, when necessary, to resolve concerns. 
  • Act as a positive member of the team by receiving and providing ideas or concerns to coworkers and management in a timely and supportive fashion.
• Maintains clean, stocked, and prepared work stations, requests needed supplies to supervisor.
• Maintains interior and exterior of store in a neat, clean, organized manner (including but not limited to vacuuming, dusting, cleaning bathrooms, mopping floor)
• Perform other duties as assigned by supervisor. 

QUALIFICATION REQUIREMENTS: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. This position is required to work nights, weekends, and holidays. 

EDUCATION AND/OR EXPERIENCE: 

High school diploma or GED preferred. Previous retail experience preferred.

LANGUAGE SKILLS: 

• Ability to read and understand documents such as time cards and policy manuals. 
• Ability to write routine reports. 
• Ability to speak effectively and communicate clearly to other employees and customers. 

WORK ENVIRONMENT: 

While performing the duties of this job the employee is usually working in a store environment. At times this employee may be exposed to the outside environment when receiving donations. The employee will also be exposed to the donation processing area which is a warehouse-like environment. 

AVAILABILITY:

Must have open and flexible availability, and be willing to work evenings and weekends. 

PHYSICAL DEMANDS:

Addendum: 

The production rates seen in this description are based on a workweek of 37.5 hours. Varying full time and part time classification production sale expectations will be calculated using the table below. 

Goodwill of the Finger Lakes is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.