The role

This is a rare hybrid role that sits at the intersection of three jobs: technician, driver, and operations manager. As Field Deployment Technician, you'll be responsible for ensuring Kinetic's proprietary, AI-powered robotic hardware is safely transported to our service hubs and customer sites across the United States — then assembling, installing, testing, and handing off a fully-operational system. You’ll work closely with Engineering to learn and document the process so that system deployments get faster and smoother every time.

The ideal candidate not only is comfortable with long road trips 1-2x/month, but also has technical skills that span working with electronics, mechanical assembly, and system testing/troubleshooting.

This is a company-critical position with an eventual path to a Director-level role. Every hub we open and every customer we activate depends on getting our technology to the right place, at the right time, in good, working order – and you’ll be in charge of that. We're looking for someone who can do the hard work required to meet both technical and logistical expectations with dependability and precision. This role also involves overseeing and managing another technician, with whom you’ll work closely to plan, coordinate, deliver, and set up systems on a tight schedule.

Responsibilities

Planning: Partner with internal teams to develop the plans that allow Kinetic to consistently meet our deployment schedules
Inventory Management: Receive shipments of dozens of commercial off-the-shelf (COTS) component SKUs, then organize and carefully store inventory
Loading: Pack, secure, and load COTS hardware with care to protect sensitive robotics and electronics during transit
Driving: Plan routes and drive Kinetic's robotic hardware in a truck from Costa Mesa to destinations across the US — routes ranging from a few hundred to several thousand miles
Unloading, installation, and setup: Unpack, assemble, install, and configure the Kinetic robotic hardware system at its destination, following detailed, technical work instructions
Testing: Run functional tests and verify system performance before handing off to the Hub operations team
Troubleshooting: Identify and resolve issues that arise during transport, setup, or testing — knowing when to follow the playbook and when to adapt
Process development: Design and author comprehensive work instructions and repeatable processes that improve installation speed, efficiency, reliability and repeatability with each deployment

Required qualifications

Valid driver's license with a clean driving record, along with both a desire and ability to spend up to 2-3 weeks on the road each month transporting system hardware
Hands-on technician or handy work — comfortable working with mechanical and electrical systems, tools, and hardware
Ability to follow detailed instructions safely and precisely
Strong independent judgment and an ability to operate with clear objectives but minimal day-to-day supervision
Track record of hitting deadlines and schedules in field installation/operations roles
Physical ability to load, unload, and handle equipment up to 50 pounds

Desired background and attributes

Veteran of US Armed Forces or a major US Department of Defense contractor, with experience in logistics, procurement, and/or transport related to complex hardware systems
Commercial driving experience
Patience and composure to endure long drives and tight schedules
Rigor and structured thinking about building repeatable processes — and improving them constantly

Benefits

Competitive salary, bonus opportunity, and incentive stock options (ISOs)
Health, dental, vision, life, and disability insurance
401(k) plan with company match
Health savings account (HSA) available with company contribution
Flexible spending accounts (FSAs)
Paid vacation and holidays
Ongoing training and professional development opportunities

Join us!

Join the Kinetic team and drive the adoption of ADAS calibration solutions that enhance vehicle safety and reduce administrative friction for customers. If you are passionate about making a positive impact in the automotive industry, we want to hear from you! We offer competitive compensation, comprehensive benefits, and regular career-growth opportunities. If you meet the qualifications for this position and would like to join our team, please submit your resume for consideration.

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