Culture and Engagement Specialist

Please Note: Employment with Medallion Bank is contingent on passing both a background check and maintaining a clean background.

Who we Are: 

At Medallion Bank we finance fun! We are an industrial loan bank that specializes in providing consumer loans for the purchase of recreational vehicles, boats, home improvement, and offering loan origination services to fintech partners. We work directly with thousands of dealers, contractors and financial service providers serving their customers throughout the United States. Medallion Bank is a small company with a big impact. We recognize our employees as our greatest asset and have a culture to prove it! 

How You Will Support the Team:

Responsible for championing and enhancing the employee experience across the Bank. This role partners with leaders and employees to foster a positive and engaging workplace culture that aligns with the Bank's values and strategic objectives. This employee assists in developing, coordinating, and administering programs and initiatives focused on employee engagement, recognition, communication, retention, and Bank culture while serving as an advocate for employees and a trusted resource to managers.

What We Are Looking For:

• Develop and administer employee engagement initiatives by gathering employee feedback, analyzing engagement trends and survey results, and partnering with leadership to implement strategies that enhance employee satisfaction, retention, and the development of relationships that lead to organizational effectiveness.
• Administer employee recognition and appreciation programs, including service anniversaries, milestone celebrations, life-event acknowledgments, holiday and other event gifts, celebrations of Bank or team achievements, and more to promote connection and engagement.
• Plan, coordinate, and execute employee events and culture-building activities, including formal company celebrations like the summer and winter holiday parties, all-employee meetings, volunteer opportunities, and wellness activities. Manage event logistics, budgets, vendor relationships, communications, and overall event execution.
• Develop and manage periodic and ad-hoc employee communications, including newsletters, leadership communications, surveys, and other engagement campaigns, using messaging that aligns with the Bank's brand, values, and strategic objectives.
• Assist in the development and coordination of manager training sessions that are seeking to improve or maintain employee engagement, communication, recognition, and team effectiveness skills.
• Maintain records, spending details, and related documentation, and prepare reports, presentations, and recommendations that support the success and continuous improvement of employee engagement and culture initiatives.
• Coordinate the Bank's Community Reinvestment Act (CRA) volunteer and community outreach activities, including tracking participation, maintaining records, supporting community partnerships, and promoting employee involvement.
• Perform other duties, including special and operational projects as assigned.

You would be a GREAT fit with these skills:

• Exceptional organizational, project management, and communication skills, with the ability to effectively manage multiple priorities, maintain strong attention to detail, and communicate clearly through written, verbal, and visual formats.
• Strong interpersonal and relationship-building skills with the ability to engage, influence, and establish credibility with employees and leaders at all levels of the organization.
• Strong analytical and problem-solving skills with the ability to evaluate data, identify trends, develop creative engagement and recognition initiatives.
• Knowledge of employee engagement, organizational culture, and employee recognition best practices, with experience creating effective employee communications, presentations, and engagement materials, and the ability to proactively anticipate and respond to employee and business needs.
• Ability to handle confidential and sensitive information with professionalism and discretion.
• Proficiency in the Microsoft Office Suite. Ability to create graphics using Canva and Adobe Creative Suite, preferred.

Preferred Level of Experience:

• Bachelor’s degree in Human Resources, Business Administration, Communications, Organizational Development, Marketing, or a related field preferred.
• Two or more years of experience in Human Resources, employee engagement, internal communications, event planning, employee experience, organizational development, or a related field preferred.
• Experience supporting culture, engagement, employee recognition, communications, or organizational initiatives strongly preferred.

Physical Environment and Physical Demands and Requirements:

• Hybrid work environment with a minimum of three (3) days per week in the office.
• Attendance at company events is required and will include supporting event setup and teardown, coordinating logistics, running business-related errands, picking up supplies, gifts, and materials, and assisting with overall event execution.
• Responsibilities include the occasional lifting, carrying, setup, and transport of event supplies, gifts, promotional materials, and equipment weighing up to 40 pounds.
• Flexibility to work outside normal business hours for special events or organizational needs.
• Willingness to work additional in-office days as needed.

What’s in it for YOU?

• Comprehensive benefits including medical, dental, vision, disability, and life insurance
• 401K with a company match
• PTO including 11 federal paid holidays off, vacation time and sick time
• Financial Wellness Program
• Volunteer Opportunities
• Awesome company culture and co-workers who love to work here!
• Work Life Balance – We don’t use that term lightly!
• Company Wide Open Door Policy