RN Complex Discharge Coordinator

At St. Tammany Health System, delivering world-class healthcare close to home is our goal. That means we are committed to attracting and retaining the very best professionals for every position in our health system.

We believe the pristine beauty of St. Tammany Parish adds to our attractive compensation package. The health system is nestled in the heart of Covington on the north shore of Lake Pontchartrain. It is a peaceful, scenic, community-oriented area with an abundance of amenities to suit every taste.

JOB SUMMARY:
The Complex Discharge Coordinator performs RN Care Coordinator duties and has additional responsibilities. The Complex Discharge Coordinator is responsible for leading and coordinating the discharge planning process for high-risk, medically complex patients in the acute care setting. The role ensures safe, timely, and appropriate transitions of care by collaborating with the interdisciplinary team, patients, families, and post-acute providers. The RN applies clinical expertise, critical thinking, and resource management to resolve discharge barriers, solve complex problems, reduce length of stay, prevent readmissions, and support optimal patient outcomes.
 
MINIMUM QUALIFICATIONS:

• Graduate of accredited school of Nursing; Baccalaureate degree preferred
• Current RN licensure by the Louisiana State Board of Nursing
• 3-5 years of hospital adult acute care nursing experience preferred
• Current BLS certification through any International Liaison Committee on Resuscitation (ILCOR) provided courses such as but not limited to:  American Heart Association and American Red Cross.  The ILCOR course must include a manikin check off.  
• Certification (CCM, CMAC, or ACM) in case management required or must be obtained within two (2) years of hire
• Strong clinical judgement and critical thinking skills
• Advanced care coordination and discharge planning expertise
• Knowledge of post-acute care services and payer requirements
• Basic understanding of Medicare, Medicaid, and Managed Care regulations
• Effective written and verbal communication skills. Ability to communicate with patients and families in a manner that de-escalates conflict, respects individual values and goals, and facilitates shared decision making
• Organized and efficient in establishing priorities and performing tasks within specific timeframes
• Self-motivated and able to solve complex problems with minimal supervision
• Views problems as a challenge and investigates alternatives which demand creativity, flexibility, and ability to work under pressure
• Responsible for maintaining strict confidentiality of all verbal and written information and documents
• Familiarity with and appropriate use of community resources

 
PHYSICAL DEMANDS:
Must possess good physical health.  Some requirements include but are not limited to standing, sitting or walking for long periods of time.  Lifting at least 10 pounds is required.  Must be able to work with a moderate level of noise.
Physical Effort required:        
Constant (67%-100%) - talking, hearing, seeing
Frequently (34%-66%) - NONE
Occasionally (1%-33%) - lifting, carrying, pushing/pulling, climbing (stairs, ladders, etc.), balancing, stooping, crouching, reaching, handling/feeling

Contact Information:

Talent Acquisition - Human Resources

EMPLOYMENT

Each St. Tammany Health System staff member is expected to conduct himself or herself according to our mission, vision and values. Please take time to review those expectations, which can be found by clicking here, before applying for employment. If you feel you are unable to demonstrate those characteristics, we respectfully request that you do not proceed with the application process.

EQUAL OPPORTUNITY EMPLOYER

St. Tammany Health System is an Equal Opportunity Employer. St. Tammany Health System is committed to equal employment opportunity for all employees and applicants without regard to race, color, religion, sex, age, national origin or ancestry, citizenship, sexual orientation, gender identity, veteran status, disability status, genetic information or any other protected characteristic under applicable law.