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Job Description:
The Role
The Stock Plan Services team is seeking a Senior Implementation Project Manager to work in a fast-paced client-facing role, leading complex projects on behalf of both new and existing clients! This role is accountable for project execution, cross-functional coordination, risk management, and delivering high-quality onboarding experience for clients and internal partners.
Serving as the primary day-to-day contact for clients during onboarding, guiding them through platform transition activities
Coordinating tasks across Operations, Product, Technology, Legal, and other internal partners
Managing project documentation and ensuring accuracy, compliance, and adherence to Fidelity standards
Providing regular status reporting to stakeholders on progress, milestones, issues, and risks
Supporting a consistent and positive onboarding experience that establishes a strong foundation for long-term client satisfaction
Contributing to team knowledge-sharing, process improvements, and best-practice adoption
The Expertise and Skills You Bring
Bachelor’s Degree or equivalent years of professional experience
3–5 years of experience in equity compensation, financial services, or project management
Experience coordinating multi-workstream projects or client transitions
Working knowledge of stock plan administration or a strong desire to develop subject-matter expertise
Strong communication, influence, and organizational skills
Ability to lead cross-functional project teams through structured plans and delivery commitments
Strong capability to identify, document, and escalate risks and obstacles
Clear and timely communication skills when facilitating discussions, resolving issues, and aligning partners
Ability to build consensus and influence in a matrixed environment
Strong attention to detail and a process-oriented approach
Ability to thrive in a dynamic, fast-paced environment with shifting priorities
The Team
As part of the Implementation team, you help establish the foundation for each client’s long-term relationship with Fidelity. Your leadership supports operational excellence, reduces risk, and enhances the overall client experience across Stock Plan Services.
Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
Certifications:
Category:
Client ServicePlease be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
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