Accounts Receivable Specialist

Position Overview

The Accounts Receivable Specialist is responsible for the accurate recording and reconciliation of revenue generated through e-commerce channels. This role is responsible for all aspects of accounts receivable including invoicing, cash application, deductions, chargebacks, customer disputes, and related general ledger activity.

The ideal candidate has hands-on experience in e-commerce accounting, high-volume transaction reconciliation, revenue recognition under U.S. GAAP and ASC 606, and month-end close. This position works closely with Accounting, Sales, Customer Service, and Supply Chain teams to ensure revenue and receivable balances are complete, accurate, and supported.

This is a hybrid role requiring on-site presence in our Manhattan office 3 to 4 days per week.

Essential Job Functions

• Manage assigned customer accounts and maintain accurate accounts receivable records.
• Support customer account setup, credit review, billing maintenance, and master-data accuracy.
• Apply cash receipts, marketplace settlements, ACH payments, wire transfers, credit card payments, and other remittances.
• Research and reconcile unapplied cash, short payments, overpayments, duplicate payments, and payment variances.
• Review accounts receivable aging reports and follow up on past-due balances.
• Contact customers regarding outstanding invoices, payment status, missing remittance information, and disputed balances.
• Process credit memos, debit memos, refunds, write-offs, and account adjustments in accordance with company policies.
• Monitor product returns, cancellations, refunds, promotions, rebates, and other variable consideration affecting recognized revenue.
• Prepare and post journal entries for revenue, returns, discounts, allowances, deferred revenue, marketplace fees, and receivable activity.
• Prepare weekly and monthly reports on collections, aging, deductions, unapplied cash, and account status.
• Ensure revenue-related transactions comply with established internal controls.
• Support month-end, quarter-end, and year-end close processes.
• Prepare audit schedules and respond to internal and external audit requests.

You Have

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
• Three or more years of experience in accounts receivable, e-commerce accounting, or a related role.
• Direct experience reconciling marketplace transactions.
• Working knowledge of U.S. GAAP and ASC 606 revenue recognition principles.
• Experience with high-volume cash application, account reconciliation, deductions, collections, and month-end close.
• Strong understanding of journal entries, general ledger accounts, balance-sheet reconciliations, and financial reporting.
• Advanced Microsoft Excel skills, including pivot tables, lookup functions, conditional formulas, and large-data analysis.
• Strong analytical, organizational, and problem-solving skills.
• Ability to manage multiple deadlines and investigate complex transaction discrepancies.
• Strong written and verbal communication skills.
• High level of accuracy, attention to detail, and professional judgment.

Preferred Skills

• Experience with NetSuite, SAP, Oracle, Microsoft Dynamics, Sage, QuickBooks Enterprise, or a comparable ERP platform.
• Familiarity with Shopify, Walmart Marketplace, Overstock, Wayfair, or other e-commerce platforms.
• Knowledge of electronic data interchange, order-management systems, and marketplace integration tools.
• Experience using reconciliation or automation tools such as BlackLine, FloQast, Power Query, Power BI, or similar applications.
• Experience in consumer products, retail, wholesale, manufacturing, or distribution.
• Process improvement
• High-volume transaction management

Your Life and Career at RugsUSA

• A culture that promotes a healthy work/life balance 
• Benefits package offered to all eligible full-time employees (including medical, dental, vision, PTO, 401(k) 
• Exposure to career advancement opportunities across all departments 
• Generous employee discount that can be used across our house of brands!