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What You Can Expect:
- Review shipment files to ensure all billable charges, vendor costs, and customer invoices are complete and accurate.
- Validate operational costs, reconcile discrepancies, and resolve billing issues with Operations, Finance, vendors, and customers.
- Monitor shipment profitability and identify opportunities to improve revenue capture and gross profit.
- Investigate low-margin or negative-margin shipments and assist with corrective actions.
- Support month-end close activities through shipment-level cost validation, accruals, and financial reconciliation.
- Review vendor invoices and customer billings to ensure compliance with agreed pricing and company procedures.
- Assist in reducing billing disputes, credit notes, write-offs, and revenue leakage through proactive file reviews.
- Prepare regular reports on revenue, billing accuracy, profitability, and operational performance for branch leadership.
- Analyze trends and identify opportunities to improve financial accuracy and operational efficiency.
- Maintain accurate records and ensure compliance with internal financial controls and billing standards.
- Collaborate with Operations, Finance, and Commercial teams to resolve issues and support continuous process improvements.
- Perform other duties and special projects as assigned.
What You Bring:
- Bachelor's degree in Business, Finance, Supply Chain, Logistics, Accounting, or a related field preferred; equivalent industry experience will also be considered.
- 3+ years of experience within freight forwarding, logistics, supply chain, or a related operational finance environment.
- Experience with customer billing, cost reconciliation, invoicing, or financial analysis is considered a strong asset.
- Solid understanding of freight forwarding operations, including air freight, ocean freight, customs brokerage, or related logistics services.
- Strong analytical skills with excellent attention to detail and a high level of accuracy.
- Advanced proficiency with Microsoft Excel and experience working with ERP, TMS, or financial systems.
- Strong organizational and time management skills with the ability to manage multiple priorities in a fast-paced environment.
- Excellent communication and problem-solving skills with the ability to work collaboratively across departments.
- Process-oriented mindset with a commitment to continuous improvement and operational
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