Client Support Coordinator

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Client Support Coordinator to join our team. This position will report to our agency located in Cranston, RI. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a remote position.

Responsibilities:

• Support the Client Services Team and the Retirement Team.

• This is a non-client facing support role

• Processes client new hires, terminations and change forms

• Processes employee enrollments, renewals, changes, and terminations for medical, dental, vision, life, disability, and other benefits programs

• Maintain/Update QC sheets

• 401(k), 403(b) Retirement Contribution report processing and tracking

• Assists in data entry and maintenance of client employee information as instructed by the Client Account Managers

• Utilize internal tracking system to retrieve work in priority order

• Enter work into internal tracking system

Qualifications:

• Highschool or GED required.

• At least 1 to 2 years of previous experience in HR/Benefits is preferred, but not required

• Strong written & verbal skills.

• Organization and attention to detail are required skills.

• Must be able to prioritize work based on company needs. 

• Independent and self-motivated thinker and ability to thrive in a fast-paced environment.

• Developed computer skills with proficiency in Microsoft Word and Excel

Benefits: 

• Company Paid Life Insurance, Long-Term and Short-Term Disability.

• Medical, Dental, Vision and FSA/HSA plans.

• 401(k) with company match.

• Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.

• Generous PTO.

• An awesome team of professionals!

The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.