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- Record and apply customer payments, including checks, ACH, credit cards, and wire transfers.
- Generate, review, and issue customer invoices
- Monitor accounts receivable aging and follow up on past-due balances in a timely and professional manner.
- Reconcile customer accounts and resolve payment discrepancies, short payments, credits, and billing issues.
- Partner with sales department to research and resolve customer account questions
- Maintain accurate customer records, payment terms, credit information, and account notes. Oversee credit checks for clients
- Identify opportunities to improve billing, collections, cash application, and reporting processes.
- Support internal controls, audit requests, and compliance with company accounting policies and procedures.
- Assist the accounting department with other ad-hoc tasks as needed
Qualifications
- Accounts receivable, accounting, billing, or collections experience
- Working knowledge of basic accounting principles and accounts receivable processes.
- Experience with accounting or ERP systems; familiarity with Microsoft Excel and Microsoft Office required.
- Ability to reconcile accounts, investigate discrepancies, and manage multiple priorities with accuracy.
- Ability to analyze aging trends and recommend actions to improve cash flow.
- Comfort working with cross-functional teams to resolve billing and payment issues.
- Strong communication skills
- Physical Requirements: Manual dexterity and fine motor skills to manipulate computer keys and general office equipment (telephone, copier, etc.). Sit and/or stand for extended periods of time. The Company may make reasonable accommodations to facilitate the ability to perform essential job function.
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