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Description
To present The CDL Schools / Troops Into Transportation (TCDLS/T2T) program to qualified prospective students by means of personal interviews and business to business contact.
- Responsible for creating new lead contacts from inbound calls or walk in customers
- Support admissions team with the objective of assisting prospective customers join the CDL
program - Greet all new/prospective students and guests.
- Application data entry and upload/scan submission to admissions panel.
- Submit loan documents to the Finance department for processing.
- Enter all in person or over the phone appointment show and no-show data.
- Responsible for maintaining the enrollment log, collecting additional payment, and
application fees. - Support class coordinator by preparing training rosters, students schedules, and in-house appointments with reps or other team members.
- Collect and maintain required student documents for building student files (paper and
electronic). - Provide administrative and appointment setting support to the admissions / recruiting team.
- Conduct outbound call confirmations, text messages, and other electronic communications to support positive show rates and admissions / recruiting team.
- Must be able to attend and participate in meetings/conferences as scheduled within the
district, state, and other states. - Other duties as assigned
Requirements
Education and Certifications:
High School Diploma or equivalent
Skills and Qualifications:
- Excellent communication and interpersonal skills
- Excellent organizations skills and attention to detail
- Strong and analytical and problem-solving skills
- Excellent time management skills
- Strong proficiency with computer and web-based programs / software
- Proficient computer skills with Microsoft Office and Web Based CRM
- Strong Customer service over the phone and in person
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