Restaurant Supervisor - The Croft

COMPANY OVERVIEW

At Valor, we are passionate Hotelitarians—driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you’re someone who notices the little things and strives to make a lasting impact, you’ll thrive here.

Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.

POSITION PROFILE

Responsible for overall operation of food and beverages, bars, and banquet departments delivering quality service, compliance of policies and procedures while meeting/exceeding financial goals. Manage all administrative functions such as scheduling, purchasing for the department, hiring and terminations of associates all in a fiscally responsible manner. Works closely with catering and convention services.

ESSENTIAL RESPONSIBILTIES

• Accomplish food & beverage human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining associates; communicating job expectations, job duties and job responsibilities; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures. 
• Achieve food and beverage operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change. 
• Meet food and beverage financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Avoid legal challenges by conforming to the regulations of the alcoholic beverage commission.
• Maximize bar profitability by ensuring portion control; monitoring accuracy of charges.
• Publicize the food and beverage by designing and placing advertisements; inviting food editors to review the food and beverage; contacting local, regional, and national magazines with feature ideas; encouraging local businesses to hold social events at the food and beverage.
• Maintain safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; supervise the maintenance of food and beverage equipment to protect the assets, while securing revenues and complying with legal regulations and ensure quality service.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Investigate, resolve, respond to guest needs, inquires, comments and/or problems to ensure a quality experience and enhance future sales prospects.
• Update the cash management system and compile, generate and prepare various reports to aid in the administration of the food and beverage.
• Perform Manager-on-Duty functions and shifts as assigned.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• Strong leadership and communication skills
• Budget management and financial acumen
• Organizational skills for managing staff and events
• Knowledge of food and beverage trends
• Understanding of food cost and inventory management
• Familiarity with health and safety regulations 

PHYSICAL DEMANDS

➢ Continuous Standing as needed

➢ Lift, pull, push, bend, and move items to support the hotel and outlets

BENEFITS PACKAGE

• Competitive Salary

• Daily Pay!

• Team Member Hotel Discount Program

• Uniforms Provided for most positions

• Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options

• Paid PTO

• 401k with employer match

• Food and Beverage Discounts

• Tuition Reimbursement

If you think you bring the ideal blend of skills, attitude and teamwork, sprinkled with a love for natural beauty and the resort life, this could be the perfect home for you! Are you passionate and creative with a desire to grow? Let’s talk!  Click here to learn more about what makes Cloudland at McLemore Resort a one-of-a-kind in experience in the Southeast!