Client Services/Sales Associate

Overview

Overview

Elements Massage of Crofton is looking for an engaging and outgoing personality to join our team as a client services and sales associate. Make a positive difference in the lives of others in a meaningful way. The ideal candidate ensures a welcoming experience for our clients.   Here's what we are looking for:* Ability to follow our proven processes to ensure excellent client experiences and to sell the monthly Elements Wellness Program.* The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.

* Kind, caring, smiling, upbeat, outgoing personality

* Reliable transportation and attendance

 Responsibilities

* Deliver a great client experience with our industry leading Service Path. This is a system allows you to sell memberships, gift cards, session upgrades, and effectively provide information about our services and products.* Maintain a clean and organized reception/lobby area, ensuring it is always presentable to clients, this will include assisting in light cleaning duties.* Be a team-player who is respectful, kind and thoughtful. You will collaborate with therapists, estheticians and other front-of-house staff.

* Provide excellent customer service skills by welcoming clients with a warm and friendly smile!

* Manage the studio's appointment scheduling system, phone, text, and email inquiries

Qualifications* Prior customer service experience preferred but not required. Dedication, attention to detail, and enthusiasm are the most important qualities.

SCHEDULE:

Sunday: OFF

Monday: OFF

Tuesday: 3pm-9pm

Wednesday: OFF

Thursday: OFF

Friday: 3pm-9pm

Saturday: 3pm-9pm

*Hours during 2-3 week training period will differ

Calm and soothing atmosphere, surrounded by tranquil music and a serene ambiance

FREE monthly massage or facial at the studio

Paid Time Off

Commissions/bonuses

Tax-deferred retirement plan available

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