Home Care Quality Intern

Masonicare Home Health & Hospice - Cromwell, CT area

Day Shift / 40hrs

Essential Duties and Responsibilities

Quality and Performance Improvement

Assist with quality improvement projects related to HHCAHPS, rehospitalization rates, and

overall quality performance metrics

Support initiatives aligned with CMS Home Health Quality Measures and agency quality

goals

Collect, organize, and analyze patient experience and clinical performance data
Identify trends and opportunities to improve patient outcomes and satisfaction
Assist in developing reports, dashboards, and educational materials
Collaborate with interdisciplinary teams to support performance improvement efforts

Intake & Marketing

Utilize HealthPivots and other data tools to identify and target potential referral sources
Analyze market data to support growth and outreach strategies
Assist in developing and strengthening relationships with referral sources (e.g., hospitals, skilled nursing facilities; Independent Living /Assisted Living communities; physicians, and community partners)
Support Intake operations including referral tracking, data entry, and documentation
Assist with outreach initiatives, marketing materials, and communication efforts
Contribute to projects aimed at improving referral conversion and intake efficiency
Other duties as assigned.

Minimum Qualifications:

Education: Current enrollment in a Nursing, Health Administration, Public Health, or related healthcare degree program at an accredited university

Experience: Prior internship, work, volunteer, or healthcare experience preferred,

but not required. Microsoft Office experience preferred.

Certificates, Licenses, Registrations: None required

Day Shift / 40hrs/wk

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