Switchboard Receptionist

Job DetailsJob Location: Main Campus - Crosby, MN 56441Position Type: Union Casual: 3 shifts,1 wknd/monthSalary Range: $17.95 - $22.17Job Shift: 8-hour Varied ShiftJob Category: Casual - 1 weekend per monthBecome the welcoming voice and face of our healthcare team.   Join Our Team at Cuyuna Regional Medical Center At Cuyuna Regional Medical Center (CRMC), we're more than just a healthcare organization - we're a community dedicated to making a meaningful impact. For more than 60 years, we've been providing compassionate, high-quality care in the Greater Brainerd Lakes Area and beyond. Our team is driven by a shared commitment to excellence, innovation, and putting people first - both our patients and our employees. Whether you're on the front lines of patient care or supporting operations behind the scenes, you'll find a culture of collaboration, growth, and respect. If you're looking for a career where your work truly matters, we invite you to join us at CRMC and be part of something bigger.   A Day in the Life of a Switchboard/Receptionist - Communications In this role, you will handle incoming calls and pages with a focus on efficiency and courtesy, ensuring all communications are processed accurately and politely. You will serve as the public face of our medical center, promoting a positive image through effective interaction with patients, physicians, visitors, and coworkers. Confidentiality is paramount, as you will handle sensitive information with discretion. You will be expected to adapt swiftly in emergency situations, demonstrating resourcefulness and calm under pressure. Alongside these responsibilities, you will also manage some secretarial duties, including mail distribution and other assigned tasks, contributing to the overall smooth running of our facility.   About the Communications Department: Connecting People, Enhancing Experiences In the Communications Department at ABC, we ensure that every call, question, and request is handled with professionalism and care. Whether directing patients, visitors, and staff to the right departments or managing internal and external communications, our team plays a crucial role in keeping hospital operations running smoothly. What makes Communications unique is our ability to stay calm, flexible, and patient in a constantly changing environment. We handle a variety of situations—from urgent calls to everyday inquiries—while maintaining a professional and welcoming demeanor. Our team thrives on teamwork, problem-solving, and positivity, creating an environment where challenges are met with solutions, and every interaction is an opportunity to make someone’s day a little easier. Whether answering phones, assisting visitors, or adapting to new responsibilities as our roles evolve, we take pride in being the first connection to care at CRMC.   Ideal Candidate (What will make you a great fit!) Strong adaptability Effective communication skills Positive attitude Attention to detail Teamwork oriented skills Observational skills QualificationsEducation and Experience Required Ability to operate all equipment for this position Successful completion of data entry and general clerical standards High School Diploma or GED Preferred Previous secretarial experience   Compensation and Benefits The pay range is listed above. Actual pay rate offered is determined based on experience in this role. Please be sure to include all applicable experience in your application. Cuyuna Regional Medical Center offers a comprehensive benefits package designed to support the health, financial security, and overall well-being of our employees. Eligible employees receive medical insurance, dental insurance, and vision insurance, health savings accounts, life insurance, and employer contributions to a 401(k) retirement plan. Additional benefits include paid time off, participation in 401(k) and 457(b) plans, educational assistance and reimbursement, an employee assistance program, work-life balance support, gym membership and other discounts, and employee recognition programs.     A full job description is provided when an interview is scheduled. If needed, you may request a copy earlier by emailing us at careers@cuyunamed.org. CRMC is an Equal Opportunity/Affirmative Action Employer (M/F/Disability/Veteran). If you need an accommodation during the application process, please call 218-546-4415 or email careers@cuyunamed.org for assistance.