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Appliance Service Coordinator

Southern Tire and Appliance
Posted 15 days ago, valid for 25 days
Location

Crowley, Acadia, LA

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • Southern Home Appliance is seeking a Service Coordinator to join their team with a focus on customer support and service requests.
  • The role requires a high school diploma or equivalent and ideally, candidates should have previous dispatching or customer service experience.
  • Key responsibilities include service dispatch and scheduling, customer service, warranty claims, and inventory management.
  • The position offers a competitive salary and benefits such as training, flexible scheduling, and opportunities for career advancement.
  • Candidates should be self-motivated with strong organizational and communication skills, and a positive attitude is essential.
Benefits:
  • Training & development
  • Wellness resources
  • Competitive salary
Benefits/Perks
  • Flexible Scheduling
  • Growth and Career Advancement Opportunities
  • Great Working Environment
Job Summary
Southern Home Appliance is looking for a Service Coordinator to join our team! As a Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees.

This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally, you are driven to provide the highest level of customer service and satisfaction and are able to effectively manage a variety of situations on a day-to-day basis.

Responsibilities 
  • Service Dispatch & Scheduling
  • Customer Service
  • warranty claims, manufacturer authorizations, and coordination 
  • Parts Ordering & Management
  • Inventory Management

 Qualifications
  • SHigh school diploma or equivalent required
  • Previous dispatching, customer service, or administrative experience preferred.
  • Strong organizational and multitasking abilities.
  • Excellent communication and customer service skills.
  • Experience with service management or dispatch software is preferred.
  • Positive Attitude
  • Team player who can work independently
 



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