Back to search
Are you organized, customer-focused, and ready to grow your skills in an office environment? Join U.S. Water Culligan Group, one of the largest Culligan franchisees in North America, and work for a brand recognized worldwide for quality, service, and innovation.
This is your chance to work in office administration and customer service for a respected industry leader, offering best-in-class products, a supportive team, and a workplace where your ideas and contributions truly matter.
We provide competitive compensation, a great benefits package, and ongoing training and development to help you succeed long-term.
WHAT WE OFFER
As a Culligan Customer Service Representative, you’ll have the opportunity to watch both your career and earnings potential take off.
Why Choose Culligan?
- Big company with a small-company feel
- Hourly wage + lead fees
- Commission and Monthly bonus opportunities
- Full benefits package after the 1st of the month following 60 days of employment
Our Benefits Include:
- 401(k) plans with company match
- Company-paid portion of Medical Insurance; Dental & Vision Insurance AvailableÂ
- Company-paid Life Insurance (optional buy-up available)
- Flexible Spending Programs
- Employee discounts
- Employee Assistance Program
- Referral program
- Paid Time Off
- Professional development assistance
- Opportunities for advancement
- Onboarding Program
Requirements
We Are Looking for Candidates Who:
- Excel in customer service and enjoy helping people
- Are organized, detail-oriented, and able to manage multiple tasks at once
- Communicate clearly and professionally—both verbally and in writing
- Are comfortable working in a fast-paced office environment
- Can handle customer concerns with patience, empathy, and problem-solving
- Are dependable, self-motivated, and able to work independently as well as on a team
- Have basic computer skills (email, scheduling, data entry; CRM experience a plus)
- Can maintain accuracy while handling scheduling, billing, and administrative tasks
- Are comfortable making outbound calls for collections or customer follow-up
- Are eager to learn, take direction well, and grow their skills through training
- Have previous customer service or office administration experience
- Do not need a college degree
Schedule
- 8-hour shift
- Monday–Friday schedule
- In-person office setting
PRIMARY JOB RESPONSIBILITIES (A Day in the Life)
In this key role, you will support daily office operations and deliver exceptional customer service by:
- Organizing and dispatching service and delivery calls
- Handling incoming customer calls and walk-ins; resolving issues and delivering outstanding service
- Coordinating in-home appointments and installations with the Sales department
- Assisting with inventory management and control
- Preparing reports related to cash flow, billing, sales, and service operations
- Making proactive customer calls for past-due collections and other revenue-generating activities
- Supporting dealership operations through strong communication and administrative accuracy
- Participating in formal training designed to support your long-term career growth
ABOUT US
U.S. Water Culligan Group is one of the largest Culligan franchisees in North America, serving families and businesses with industry-leading water conditioning equipment across 13 locations.
Culligan is a global leader in water quality solutions with:
- 89 years of innovation and product excellence
- The Good Housekeeping Seal
- Consumer Digest “Best Buy” ratings
- The iconic “Hey Culligan Man!” recognition
- Industry-leading training, service, and support
This is your opportunity to work in a respected trade, represent a trusted brand, and build a stable, high-earning career in a growing industry.
Learn more about this Employer on their Career Site
