Sr. Manager, Facilities Maintenance & Construction

The Senior Manager, Facilities Maintenance - Construction is responsible for leading all construction-related trades (metal, construction, paint, and staff shop) with a primary focus on building a disciplined, data-driven maintenance operation. This role will shift the organization from a predominantly reactive model to a proactive, preventative maintenance program, while ensuring all reactive work is executed safely, efficiently, and cost-effectively. 

Responsibilities

Trades Operations Leadership 

• Lead daily operations across all trades (metal, construction, paint, staff shop) 

• Establish clear expectations, accountability, and performance standards for supervision and crews 

• Balance workload, staffing, and priorities across the trades 

Preventative Maintenance (PM) Program Development 

• Build, implement, and continuously improve a comprehensive preventative maintenance program – doing tasks to help manage things like an oil change for your car. I.e. Roofs, seals, high use doors, Morita patio doors. Any specialty doors. 

• Prioritize critical assets and infrastructure 

• Increase planned vs reactive work overtime through structured scheduling and planning 

Work Management & Archibus Optimization 

• Own the work order lifecycle within Archibus including intake, prioritization, assignment, execution, and closeout

• Improve data quality, consistency, and reporting 

• Establish standard workflows, service level agreements, and reporting dashboards 

• Partner with internal stakeholders to ensure proper use of the system – internal department  

Reactive Maintenance Execution 

• Ensure timely, cost-effective completion of all reactive work 

• Reduce backlog and improve response times 

• Implement prioritization frameworks to align with business needs 

Performance Management & Metrics 

• Establish and manage KPIs including preventative vs reactive work ratio, work order cycle time, backlog, cost per work order, and service level agreement adherence 

• Provide regular reporting and insights to leadership 

Financial & Resource Management 

• Manage labor, overtime, and external vendor spend 

• Identify cost-saving opportunities through better planning and execution 

• Support budgeting and forecasting activities - $ 2.5 million  

• Autonomy – if they need to spend more on one trade vs another. Foreman are still accountable, but have a need to manage the execution  

Team Development 

• Develop and coach supervisors across all trades 

• Identify skill gaps and implement training or staffing plans 

• Build a culture of accountability, safety, and continuous improvement 

Qualifications

• 7-10 years experience in maintenance, facilities operations, or trade/shop management Experience managing multi-trade teams (construction, paint, metal, etc.) 

• Proven track record implementing or improving preventative maintenance programs 

• Strong experience with CMMS systems (Archibus preferred) 

• Experience improving operational performance using data and KPIs 

• Strong leadership presence with ability to drive accountability

• Experience in studio, campus, or complex operational environments preferred

• Lean / Six Sigma or process improvement background preferred

• Experience working in union environments preferred