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Cumberland, MD
Trainee customer service representative
Customer Service Surge Representative

Customer Service Surge Representative

Automated Health Systems

Posted 5 days ago, valid for 22 days

Cumberland, MD 21502, US

Competitive

Full Time

Paid Time Off

Wellness Program

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Sonic Summary

Automated Health Systems is hiring Customer Service Representatives for remote positions that require picking up equipment in Elkridge, MD.
The role involves assisting individuals with benefits information and providing quality customer service and support.
Candidates must have a minimum of 1 year of experience in a call center environment, with health/human services experience preferred.
A High School Diploma or GED is required, and an Associates Degree in a related field is preferred; bilingual skills are a plus.
The company offers benefits including health/dental/vision, 401(k), paid time off, and a strong company culture with career growth opportunities.

Automated Health Systems has Customer Service Representative positions available. These positions are remote and will require you to pick up equipment at our office in Elkridge, MD.

Responsibilities:

Assisting individuals with information and support regarding benefits.
Providing accurate and consistent information.
Providing quality customer service and support.

Benefits:

Health/Dental/Vision/401(k)/Paid Time Off
Employee Wellness Program
Comprehensive and ongoing training
Strong company culture with career growth opportunities

Qualifications

Qualifications:

Minimum 1 years' experience in a call center environment required.
Experience in health/human services and knowledge of Medicaid preferred.
Strong PC proficiency required.
High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field.
Bilingual skills a plus.

AHS is an Equal Opportunity Employer.

Please visit our website for more information: www.automated-health.com

"The Enlightened Choice in Health Service Management"

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