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Description
This role will champion the voice of the clinician and operations, ensuring that products meet their needs and improve workflows. The ideal candidate will possess a strong analytical mindset, excellent project management and communication skills, and the ability to foster collaborative relationships across departments. The Specialist will play a key role in defining, developing, and launching new features, driving adoption, and maximizing their impact.
Minimum Qualifications
Bachelor's degree 5+ years of health operations management or service experience with administrative and clinical workflows, data reporting and interpretation of KPIs Background working in performance improvement and data reporting Excellent writing skills; documenting requirements, specifications, process flows, gap analyses, and project plans Demonstrated problem-solving, relationship, communication, and coordination skills Takes initiative, exhibits a high level of accountability, and makes sound decisions under uncertainty A polished communicator with strong executive presence
Preferred Qualifications
Experience across EHRs preferred Familiarity with data visualization techniques, healthcare operations and application of software in healthcare setting Experience collaborating with software teams to define or refine product definitions Able to initiate, manage, learn, and perform work with limited instruction
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