Description
* Support the operational rollout of the hub-and-spoke support model: Governance DRI onboarding, and the transition of manual processes into scalable systems. * Program manage GenAI policies at Apple that can be established and enforced using sophisticated web-tooling. * Program manage 1P vs 3P monthly forecast submissions and partner with technical leads on any related process efficiencies or optimization initiatives. * Partner with the Compute Efficiency lead and Intelligent Automation lead to keep their roadmaps current and accurately reflected in leadership reviews.
Minimum Qualifications
Bachelor's Degree 8+ years of relevant work experience managing SW, ML, or compute capacity programs Demonstrated experience scaling operational structure (support tiers, escalation processes, onboarding) for a fast-growing team or program Experience co-driving feature delivery with an engineering or platform lead, translating architecture/systems design into a shippable roadmap Proven track record owning recurring executive or leadership review cadences (QBRs, MBRs, or equivalent) end to end - content, prep, and delivery Ability to operate with a high level of ambiguity and complexity in a founding, ground-up program. Strong interpersonal skills with a proven track record collaborating across diverse, cross-functional teams
Preferred Qualifications
Outstanding verbal and written communication skills for clearly presenting findings to key partners and executives Familiarity with cloud/ML compute infrastructure concepts (GPUs, TPUs, capacity, utilization) Experience partnering with Governance, FinOps, or platform teams in a large-scale infrastructure environment Background in change management or process design during periods of rapid team/program growth Outstanding attention to detail with a focus on accuracy and precision in analysis and reporting MBA preferred for important connection of engineering complexity with business and financial impact
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