Pharmacy Technician

Job Description – Pharmacy Technician

Location- Zephyrhills, FL

Full-time

General Description

The Pharmacy Technician works directly with patients to provide a best-in-class pharmacy experience while supporting the pharmacy team under the supervision of a licensed pharmacist. This role performs a variety of technical and administrative duties in compliance with local, state, and federal regulations to ensure safe, accurate, and timely medication services. 

Essential Duties & Responsibilities

• Deliver excellent customer service and ensure patients are assisted in a timely, professional manner
 • Answer phones promptly, assist within scope, and refer clinical questions to the pharmacist
 • Assist pharmacists with preparation, filling, and dispensing of medications
 • Ensure accuracy in medication dispensing using proper procedures and safety standards
 • Maintain appropriate inventory levels and follow safe medication stocking practices
 • Communicate updates on medication availability, shortages, and pricing to pharmacy staff
 • Adjust priorities based on workload and pharmacist direction
 • Process insurance claims, adjudication, and pre-authorizations in a timely manner
 • Support 340B program requirements, inventory management, and point-of-sale (POS) systems
 • Maintain confidentiality and ensure HIPAA compliance at all times
 • Communicate issues that may impact patient flow or pharmacy operations
 • Support community initiatives and promote Premier’s mission and values
 • Participate in Quality Improvement / Quality Assurance (QI/QA) activities
 • Perform other duties as assigned 

Knowledge, Skills & Abilities

• General knowledge of medications, drug classifications, and prescription interpretation
 • Basic understanding of medical terminology and documentation
 • Ability to perform basic mathematical calculations accurately
 • Strong organizational skills and attention to detail
 • Professional demeanor with a positive attitude and strong work ethic
 • Excellent customer service skills with empathy and compassion
 • Strong verbal and written communication skills
 • High ethical standards and commitment to confidentiality
 • Alignment with Premier Community HealthCare Group’s mission and values 

Qualifications

• Registered Pharmacy Technician with the Florida Board of Pharmacy
 • High School Diploma or GED required
 • One (1) to two (2) years of pharmacy technician experience required
 • Pharmacy Technician Certification Board (PTCB) or ExCPT certification strongly preferred
 • Basic understanding of the 340B Federal Program preferred
 • Ability to obtain and maintain Epic certification and annual compliance training 

Working Conditions & Physical Requirements

• Ability to lift 20 lbs. regularly and 30–50 lbs. occasionally
 • Ability to sit for extended periods
 • Direct exposure to computer screens
 • Possible exposure to contagious or infectious diseases
 • Ability to travel between Premier sites as needed