Customer Experience Advisor

AO Globe Life is seeking motivated professionals to join our mission-driven, fully remote team. Whether you’re a recent graduate in business, marketing, communications—or pursuing a people-focused career with long-term growth—this opportunity provides the training, mentorship, and structure to help you succeed from anywhere in the United States.

With comprehensive onboarding, inbound client interest, and a supportive development system, you’ll build meaningful relationships while growing your professional skillset.

Key Responsibilities

• Conduct virtual consultations with clients via Zoom

• Guide individuals and families through personalized supplemental benefit options

• Support clients throughout the enrollment process with professionalism and clarity

• Maintain accurate and organized digital documentation

• Deliver responsive follow-up and high-quality client service

• Participate in weekly training sessions and mentorship programs

• Build long-term client relationships rooted in trust and service

Qualifications

• Strong communication and interpersonal skills

• Organized, self-motivated, and comfortable working independently

• Confident in virtual meetings and familiar with digital tools

• Motivated by purpose-driven work and helping others

• Customer service or client-facing experience preferred, not required

• Authorized to work in the United States

• Reliable internet connection and Windows-based laptop or PC with webcam

What We Offer

• 100% remote work environment

• Flexible scheduling

• Inbound client interest — no cold outreach

• Weekly performance-based pay

• Renewal-based income growth opportunities

• Full training and licensing support

• Monthly and quarterly performance bonuses

• Equity opportunity for qualifying team members

• Clear advancement pathways into leadership roles

• Collaborative, mission-focused team culture

About AO Globe Life

For over 70 years, AO Globe Life has provided supplemental benefits to working-class families nationwide, including union members, credit union members, and veterans. As a remote-first organization, we are committed to service, integrity, and empowering our team members to build meaningful, flexible careers.

If you’re ready to take the next step in a purpose-driven remote career, apply today.