Receptionist

Job DetailsJob Location: Community Council of Greater Dallas Headquarters - Dallas, TX 75247Position Description   Summary/Key Objectives The Receptionist, reporting to the Director of Human Resources, will be responsible for answering incoming calls, directing calls to appropriate staff, mail distribution and providing additional clerical support.  The Receptionist is the first point of contact for the entire organization, which requires a positive attitude and polished, professional appearance.  This position will multi task a variety of front office activities.    Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. General Responsibilities: Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office Answer, screen and forward incoming phone calls Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) Provide basic and accurate information in-person and via phone/email Receive, sort and distribute daily mail/deliveries Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges) Order front office supplies and keep inventory of stock Update calendars and schedule meetings Arrange travel and accommodations, and prepare vouchers Keep updated records of office expenses and costs Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing Skill Competencies • Welcoming on-site guests, determine nature of business, and announces guest to appropriate personnel. • Answering incoming telephone calls, determining purpose of callers, and forwarding calls to appropriate personnel or department. • Taking and delivering messages or transferring calls to voicemail when appropriate personnel are unavailable. • Scheduling conference rooms. • Assist administrative assistants with clerical duties to include faxing, copying, and organizing/maintaining files. • Coordinate with vendors and services they provide. • Ensure main voicemail reflects office closings, special events as well as posting office closed signs. • Answering questions about organization and provides callers with address, directions, and other information requested. • Receiving and forwarding incoming faxes. • Receives, sorts and distributes mail. • Support administrative and special projects requirements, as assigned. • Other duties as assigned.   Supervisory Responsibility No direct supervision required. This job operates in a professional office setting.  This role routinely uses standard office equipment such as computers, printers, scanners, phones, photocopiers, fax machines.     Physical Demands Ability to lift, bend or stand as necessary and ability to transport materials to and from meetings, presentations and to home visits as needed.  Good vision, and good hearing acuity (with corrective lenses and/or hearing aids if necessary).   Position Type/Expected Hours of Work This is a full-time position.  Days and hours or work are Monday through Friday, 8:30 a.m. to 5:00 p.m.  Occasional evening and weekend work may be required as job duties demand.   Travel This position does not require travel.   Required Education and Experience • High school degree; additional certification in Office Management is a plus • Previous receptionist, front office, or administrative support experience preferred • Bilingual (English/Spanish) preferred    Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice. Qualifications